external hard disk problems on xbox one

after last update my external hard disk is acting strange. every five seconds: off then on (your hard drive is ready to use). it is not possible to play. disk is new (4 T - intenso) with ext power. before last update was doing just fine. not once lost
connection. now..... i tryed what is recomended on this site for that problem, did not solved. so, please, what now? thanks

:)

 

USB Hard Disk

I am wondering how to access content on an external USB hard disk. Is it possible to play videos from USB Hard Disks on the Xbox One?

 

Xbox one to Xbox one x

Hi! I have a Xbox one and going to upgrade to Xbox one x. I using external Hard disk for the game . Can I just plug in the external hard disk to Xbox one x and everything will be work? Game and profile everythjng?

 

help please. what others did to solv this problem? google did not find anything that works. anybody?

 

Try putting your console in Powersaving mode first (you will lose some features but it will make your Xbox run faster)

More info on what changes when doing so can be found here support.xbox.com/xbox-one/system/learn-about-power-modes

After that

• Go to the Home screen.
• Press the Menu button on the controller.

• Select Settings.
• Go to Power & startup.
• Unselect the checkbox next to “When Xbox is off, turn off storage”

 

with this settings is now every three sec going on and off (external disk is ready to use). thanks anyway

 

is there any way to undo the last update? to put back one before last one?

 

No once an update is applied you can't go back

Also make sure you don't have a surge protector connected to your harddrive or xbox as this might also be causing the issue

 

not sure where is the problem. but, everything is like it was before last update. same wires, same staff. nothing changed, just update.

 

how is possible to do offline re-update? i m willing to try anything, beacuse xbox is now just a big box using a space. or, should i take xbox back to store/servise (while it is still in garantie time)?

 

Hi samir tian,

Sorry you're still having issues with your hard drive. If you watch your hard drive is the power going on and off? Normally there is a light on the drive, sometimes is blinks for read/write, and stays solid for power. Or there could be separate power / read
write lights. If it's going off and staying off that means it's losing power or not working correctly.

The first thing I would do if you're done the power steps that Feared suggested would be to switch USB ports on your Xbox. If the drive is powered by a plug, then try plugging the hard drive into another outlet, or place on your power strip (make sure the
Xbox stays plugged into the wall.

If you're still having issues after doing those steps, then if you don't mind reinstalling all your games, plug the drive into your computer. Format is NTFS so Windows can see it, and try using it in your computer (WARNING: this step will erase all your
installed games). After it's in your computer, try copying some large files to it, maybe find a couple of videos you made with your phone or something can copy those there too. Try playing the content and make sure it plays and does not stop. If all that works,
then pop the drive back in the Xbox and set it up to use as an external drive again.