External Drive Detection issues with Drive that meets the requirements

Discus and support External Drive Detection issues with Drive that meets the requirements in XBoX on Consoles to solve the problem; I've purchased the WD Easystore 2TB USB 3.0 portable drive to use with my Xbox One (Original). When I connect it to the USB port, the Xbox will... Discussion in 'XBoX on Consoles' started by MrDStorm, Sep 28, 2018.

  1. MrDStorm
    MrDStorm Guest

    External Drive Detection issues with Drive that meets the requirements


    I've purchased the WD Easystore 2TB USB 3.0 portable drive to use with my Xbox One (Original). When I connect it to the USB port, the Xbox will recognized it as external storage but after sometime it disappear out of the external storage list. When I reboot
    the Xbox, it give a message that the external storage device is too slow. If I disconnect it and reconnect it, it will show up for sometime but then disappear. Can anyone verify this devices compatibility with the Xbox One?

    :)
     
    MrDStorm, Sep 28, 2018
    #1
  2. iNb4 Ownage
    iNb4 Ownage Guest
    External Hard drive question about the Xbox One .

    Hello,

    Thanks for the support message.

    As long as the HD meets the following requirements, it should work:

    For an external storage drive to save games and apps from Xbox One, it must meet the following requirements:

    • It uses a USB 3.0 connection. If you’re using a USB hub, the hub must also be USB 3.0 or later.
    • It has 256 GB or larger storage capacity.
    • It has a partition. Typically, drives come with a preformatted partition. For more information about partitioning an external hard drive, refer to the manufacturer’s instructions.
    Devices that don’t meet these requirements will be treated as media storage, such as for music or video. For more information, see How to manage storage on Xbox One.

    More info: Troubleshoot External Storage Drive Detection

    Should you have any other concerns, feel free to post back.

    Cheers!
     
    iNb4 Ownage, Sep 28, 2018
    #2
  3. onyxishere
    onyxishere Guest
    Xbox One Flash Drive Support

    Sorry but the minimum size requirement for an external drive is 256GB. The drive must also meet USB 3.0 requirements in order to function properly.

    Hope this helps.
     
    onyxishere, Sep 28, 2018
    #3
  4. XBF Brad A
    XBF Brad A Guest

    External Drive Detection issues with Drive that meets the requirements

    Hello MrDStorm

    Here is a
    troubleshoot guide for external.     If you are still having issues I would go with the manufacturer of the external Hard drive. there is not a list per say as to what ones are compatible.

    Hope this helps, let us know by a reply.

    Thanks

    brad

    Xbox Forum Team
     
    XBF Brad A, Sep 28, 2018
    #4
  5. GreyStormGaming
    GreyStormGaming Guest
    Make sure you're plugging it on one of the back ports.
     
    GreyStormGaming, Sep 28, 2018
    #5
  6. LegoNinja187
    LegoNinja187 Guest
    Are you able to try using a different USB cable to connect the drive to the Xbox One?

    It could be an issue with the cable, but I doubt it, but everything is worth trying once to resolve issues.
     
    LegoNinja187, Nov 3, 2018
    #6
  7. GreyStormGaming Win User

    External Drive Detection issues with Drive that meets the requirements

    Make sure you're plugging it on one of the back ports.
  8. LegoNinja187 Win User

    External Drive Detection issues with Drive that meets the requirements

    Are you able to try using a different USB cable to connect the drive to the Xbox One?

    It could be an issue with the cable, but I doubt it, but everything is worth trying once to resolve issues.
  9. XBF Brad A Win User

    External Drive Detection issues with Drive that meets the requirements

    Hello MrDStorm

    Here is a
    troubleshoot guide for external.     If you are still having issues I would go with the manufacturer of the external Hard drive. there is not a list per say as to what ones are compatible.

    Hope this helps, let us know by a reply.

    Thanks

    brad

    Xbox Forum Team
  10. JOHLC Win User

    Xbox One Won't Read exFat Drive

    Hello!

    In order to use an external hard drive for the Xbox One it must meet the requirements.

    External drives are required to be formatted NTFS per:

    For an external storage drive to save games and apps from Xbox One, it must meet the following requirements:

    It uses a USB 3.0 connection. If you’re using a USB hub, the hub must also be USB 3.0 or later.

    It has 256 GB or larger storage capacity.

    It has a partition. Typically, drives come with a preformatted partition. For more information about partitioning an external hard drive, refer to the manufacturer’s instructions.

    support.xbox.com/.../console-doesnt-detect-external-storage
  11. gds1972 Win User

    can I use an external SSD on my xb1?

    As long as the external hard drive meets the external storage requirements of the Xbox One then yes you can.

    For an external storage drive to save games and apps from Xbox One, it must meet the following requirements:

    It uses a USB 3.0 connection. If you’re using a USB hub, the hub must also be USB 3.0 or later.

    It has 256 GB or larger storage capacity.

    It has a partition. Typically, drives come with a preformatted partition. For more information about partitioning an external hard drive, refer to the manufacturer’s instructions.

    support.xbox.com/.../console-doesnt-detect-external-storage
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External Drive Detection issues with Drive that meets the requirements

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