explain an enforcement

hello, my sun had an enforcement with this reference

Marketplace Theft Start date:Invalid DateEnd date: Permanent Enforcement impact:This account cannot sign in to Xbox Live from any device.

I would like to know more about this, to understand what is the reason of the enforcement exactly

thank you

:)

 

Banned for "Marketplace Theft?"

First you need to make a post on the enforcement forum for Xbox. Make a post explaining the situation and a rep will respond to your post.
http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4276.aspx

Next any questions and concerns about Xbox policies and Enforcement you can query this site
http://enforcement.xbox.com/

 

Game Informer gives Microsoft a C for E3

A C is a pretty high score, all things considered. They showed games and all but they critically failed to explain their DRM. They completely ignored the DRM except for Don Mattrick saying dumb crap here and there, which didn't really help their case at all. If they wanted to enforce such DRM, they should have explained it all properly. Maybe after being explained the people wouldn't have been so mad... though there's the possibility that explaining it would have made people even madder because the X1 would still be competing with a system with much lighter DRM policies.

They did show neat games, at least...

 

The enforcement team does not use the forums so we would have no information regarding the suspension. Marketplace theft can result from attempting to get multiple refunds from Xbox or just generally trying to gain access to content you didn't pay for.