expired subscription error

chris228_662 · Sep 13, 2020

i purchased game pass last month because my gold subscription expired. I have been playing for over a month on the new game pass subscription and now all of a sudden it wont let me play fortnite giving me an error message saying my subscription has expired.
went to my subscriptions and it says its valid till june of 2021. Help

:)

Heathenzzz

For Me,3 month gold cards only give me one month because i got gamepass ultimate

RON E BIZ

I purchased 12 month prepaid code from third party and it won't let me renew my subscription and it expires Soon. I tried posting error message on website like instructed but still no luck. Is this considered stacking bc it's only a few days till my subscription
expires

jonnygibs

Same. My Gold expired yesterday and I had a pre-paid card. Subscription in settings has updated expiration date. No LIVE access.

I understand that this is an issue with inputting the codes, but why would Xbox allow codes to be input if there was an error in the system?

I'm sure I'll get back on when the error is resolved, but am I going to get back those days already expired?

XBF Brad A

Hello Victor,

Thanks for all the replies. The error in question is in relation to the subscription to EA access. We recommend first make sure your subscriptions are all active. On the Xbox console go to settings>account>subscriptions if they are all good they will say
expires on (then date). if they are expired they will say expired on date. If all is good try

uninstalling and reinstalling the profile. If continue to have issues you will need to reach out to EA as it is their subscription.

Thanks,

Brad

GrassRaptor

Kindly install any Xbox Game Pass games then check if you will be able to do so. Also, can you please let me know when will your subscription expires?

I installed a couple new games and tried to launch them. They gave me the same error message. My subscription will expire on December 11th.

expired subscription error