Expired Card, cannot access subscriptions

Hey, there. I’m sorry to hear that you are having trouble accessing your subscriptions.

This page should help you with the basic steps: https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/viewing-and-managing-your-memberships

However, if this doesn’t seem to work for you, try signing out of your account to refresh the page, then sign in to your Services and Subscriptions
page with your Microsoft account.

If these do not work, please do not hesitate to contact Microsoft Support using this link: https://beta.support.xbox.com/contact-us

Hi there,

Is just the subscription page not showing for you?

Are you able to add a new payment option to your account either through the console, or the website?

You'll want to make sure a new payment option on the
Payment and billing page before you change the subscriptions over to it and remove the old payment method.

In order to remove your payment method from your XBOX Live account 3 conditions need to be met.

• Automatic Renewal needs to be turned off. To learn how to do this click
  here.
  
• Your account cannot have an XBOX Live Gold Subscription on it.
• You cannot have any sort of billing/payment violations on the account (ie: past due payments/expired credit card)
  

If your card is expired, you will need to add a new payment method before being able to remove the old expired card.

EA Access can only be purchased via credit card/paypal or by purchasing a prepaid EA Access subscription card from a retailer. Currency on your account cannot be used to purchase third party subscriptions.

Since EA Access is a third party subscription, it cannot be purchased with Microsoft currency. You can only purchase the subscription with a credit card/Paypal at the moment. They are planning on selling prepaid subscription cards in the future.