Expiration Date Issue

I bought a prepaid Visa credit card to use on xbox live to buy a game. But the expiration date doesn't go high enough to be able to use my card. It's goes up to 2020 but I need 2021. What should I do?

:)

 

Code error: 80169D94

I had this same issue and it looks like I entered the wrong expiration date in when I last updated my billing information. Once I fixed the expiration date things worked perfectly.

 

Xbox LIVE Gold Tenure displaying "7" when it should (and used to be) "10"

First off, I apologize if creating a new thread is not the proper way to go about reporting this issue with my profile, but I have read through the sticky and a few other members' threads to see if any of their solutions worked for me. After a few days of
trying the methods provided like the following: clearing cache, deleting profile, powering down console, redownloading profile, etc., my Xbox LIVE Gold tenure still displays a "7" when it should be a "10".



I honestly cannot remember when I noticed the issue and whether or not it was before or after the 25th of January, but after going to following link (Sign in to your Microsoft account) I can confirm
that my membership has been of the Gold status longer than the currently displayed "7". Here's a summary of my billing with the dates if that is helpful in any way:



Purchase Date: 11/21/2002

Expiration Date: 11/21/2003



Purchase Date: 11/21/2003

Expiration Date: 11/21/2004



Purchase Date: 11/21/2004

Expiration Date: 11/21/2005



Purchase Date: 11/21/2005

Expiration Date: 1/1/2006



Purchase Date: 1/1/2006

Expiration Date: 12/1/2006



Purchase Date: 12/1/2006

Expiration Date: 12/1/2007



Purchase Date: 12/1/2007

Expiration Date: 12/1/2008



Purchase Date: 12/1/2008

Expiration Date: 12/1/2009



Purchase Date: 12/1/2009

Expiration Date: 12/1/2010



Purchase Date: 12/1/2010

Expiration Date: 12/1/2011



Purchase Date: 12/1/2011

Expiration Date: 9/3/2012



Purchase Date: 9/3/2012

Expiration Date: 12/1/2013



My Xbox LIVE Gold subscription has continually ran with no interruption (going to Silver status), though I had used a couple of free month cards here and there from games I had purchased. I understood that using them on an already active Gold account would
simply extend the expiration date time, but is that maybe what's causing the problem for my profile?

 

The issue may not be with your expiration date. Officially prepaid Visa Cards are not supported on xbox live. You will need a credit card, Visa debit card or Pre Paid code. Now I'm not saying that you can't get pre paid credit cards to attach what I'm saying
is that they are not supported and they are not supposed to attached to xbox live accounts. So if they don't attach there are not troubleshooting steps to make them. The reason they are not supported is that if there is an issue with content and you need a
refund, 1. xbox might not be able to process it and 2. There might be an error after the refund on Xbox's side and you don't receive your money. Now because these pre paid cards are not set up like credit cards with banks, xbox have no lines of communication
to find out what happened or where your money is so they can't support it on their billing network so they are not supposed to work.

 

actually, if you go to the website it says allowed payments are

Credit Cards

PRE-PAID Credit Cards

and PayPal.

 

support.xbox.com/.../error-code-80190821

Confirm that you are using an approved payment method

You can use Visa, MasterCard or American Express cards in Marketplace as long as they allow international purchases. Even if your card displays a Visa or MasterCard logo, it is possible that it's not approved by your bank or issuing financial institution
for international purchases.

Note Pre-paid cards, debit cards and gift cards (even those with a Visa or MasterCard logo) do not qualify as international cards and are not currently accepted. they do accept PRE-Paid points cards