Experts needed

Discus and support Experts needed in XBoX on Consoles to solve the problem; Two issues: In one house/network/individual gold accts/ XB1X (a) wired XB1X (b) wired XB1. (c) wireless XB1. (d) wireless If (a) is on, turning... Discussion in 'XBoX on Consoles' started by ViolentAndroid, Feb 14, 2019.

  1. Experts needed


    Two issues:

    In one house/network/individual gold accts/

    XB1X (a) wired

    XB1X (b) wired

    XB1. (c) wireless

    XB1. (d) wireless

    If (a) is on, turning (b) on VIA controller turns (a) off without sub-screen pop-up for turn off console or controller option. If (b) is turned on using the console button, (a) is fine.

    Second issue:

    If 2+ members are playing SoT, any of the nonplaying xbox's turned on or off will kick SoT players from server. I'm not sure if this is a routing issue or what.

    Any help is greatly appreciated

    :)
     
    ViolentAndroid, Feb 14, 2019
    #1
  2. LegoNinja187 Win User

    Experts needed

    As has already been mentioned, plug the Xbox's directly into the wall socket as opposed to the surge protectors.

    In terms of the controllers turning other consoles on and off, have you tried re-syncing the controllers?
  3. ViolentAndroid Win User

    Experts needed

    Each xbox has an assigned controller (never mixmatched)

    all xb's have 3rd party headsets.

    (a) and (b) are on the same surge protector.

    (c) and (d) are in separate rooms on individual surge protectors.
  4. XBF Nestor S Win User

    Experts needed

    Hey there Android thanks for taking the time to bring this issue to us.

    We apologize for the inconvenience this has caused but rest assured we are here to help, however, we need a bit more information on the setup. Are all consoles (A,B,C,D) connected (power supply wise) directly to outlets? Is there any third party headsets
    connected to the consoles? Let us know so we can better assist in this peculiar matter!
  5. ViolentAndroid Win User

    Experts needed

    Oh this might make sense in some way:

    Billing wise, I had to use my (a) credit card to put XB live on (b). So my card is applied to two devices but each have their own emails. I need to delete my card info from (b). But all controllers are bound I think, how do I tell?
  6. XBF Nestor S Win User

    Experts needed

    Hey there Violent thanks for the clarification!

    As suggested by our
    About the Xbox One power supply page
    it is recommended that the consoles be plugged directly into the wall since the consoles have built in surge protectors and require a constant 100-110V each, this could be held back by the surge protectors themselves
    so first things first we suggest plugging them directly to the wall and removing the headsets (to narrow down the issue). Give it a shot and let us know how it goes!
Thema:

Experts needed

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