Existing Xbox Gold account.

Discus and support Existing Xbox Gold account. in XBoX on Consoles to solve the problem; I have had an xbox gold account that has been coming out on yearly subscription annually on my credit card. I have not used the account at all in at... Discussion in 'XBoX on Consoles' started by DarrenBarber1, Apr 16, 2020.

  1. Existing Xbox Gold account.


    I have had an xbox gold account that has been coming out on yearly subscription annually on my credit card. I have not used the account at all in at least 5 years.

    I have now just purchased a Xbox One X and want to use the account on the new device.

    My old email linked with the gold account is an old Freeserve.co.uk address, this has now been closed and I want to use my existing email address. it wont let me change the email address to the gmail address as it says there is already a user on that email.
    sounds like I have a duplicate account. how do I sort this?

    :)
     
    DarrenBarber1, Apr 16, 2020
    #1
  2. MonjaJozef Win User

    Existing Xbox Gold account.

    The best advice is to contact Microsoft support in this case.
    Link
  3. 4297f9a3-1dfb-4130-8 Win User

    Existing Xbox Gold account.

    It does sound like you have a duplicate account.

    The first thing you should do is try going through the account recovery ("forgot password") process for your duplicate Microsoft account (the one with the Gmail address).

    If this succeeds, you can then add a new email address (perhaps a new Outlook.com mailbox) to that account and then delete your Gmail address from it. This will free up your Gmail address so you can add it to your primary Microsoft account (the one with
    the Freeserve address). Then set your Gmail address as the primary address and remove the obsolete Freeserve address.

    When that's all done, you can delete your duplicate account through the account security page (https://account.microsoft.com/security/) under "more security options".
  4. CIDkidzPILLZ Win User

    Redeeming 1 Month code for Xbox Live

    Also for a little more info on the prize. Nowhere does it stipulate that you cannot use the One Month Code with an existing Microsoft Account Which already has Gold. When looking at the xbox.com/usagerules , No where does it state that a "Xbox LIVE Prepaid
    1 month Gold Membership Card." cannot be added to an existing gold account.
  5. Prince Leo II Win User

    family gold pack....

    Gold Family – 12 Month $99.99 ($8.33 per month)

    As an existing Gold member, if you upgrade to Gold Family Pack, your existing balance will be applied to your new account.
  6. RyanLittle4 Win User

    Battlefield 1 games with gold

    This is the only account on my Xbox that was able to claim battlefield one off of games with gold. Non of the other accounts existed during that month
Thema:

Existing Xbox Gold account.

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