Exclusive Prestige Pack VIII not going towards freedom rewards

Discus and support Exclusive Prestige Pack VIII not going towards freedom rewards in XBoX Rewards & Social to solve the problem; This is the third prestige pack that I have bought and waited 10 days for this one and it has not be automatically added to the freedom rewards like... Discussion in 'XBoX Rewards & Social' started by Pure Snipez xx, Apr 29, 2017.

  1. Pure Snipez xx
    Pure Snipez xx Guest

    Exclusive Prestige Pack VIII not going towards freedom rewards


    This is the third prestige pack that I have bought and waited 10 days for this one and it has not be automatically added to the freedom rewards like the previous three and was wondering what was going on with that. As I don't want to keep going on the forums
    to ask about the prestige packs, platinum or the prime packs each time I buy them just to get them in the freedom reward section. But any help with this issue will be great thanks.

    :)
     
    Pure Snipez xx, Apr 29, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Exclusive Prestige Pack VIII not going towards freedom rewards

    Hello Pure Snipez xx,

    Apologies for the inconvenience. We have determined why this occurred, and will adjust your account to reflect your purchase for the month of April for the FREEquent offer. This should take place by the end of next week.
     
    XBLRewards8, Apr 29, 2017
    #2
  3. Pure Snipez xx
    Pure Snipez xx Guest
    Exclusive Prestige Pack VIII not going towards freedom rewards

    This is the third prestige pack that I have bought and waited 10 days for this one and it has not be automatically added to the freedom rewards like the previous three and was wondering what was going on with that. As I don't want to keep going on the forums
    to ask about the prestige packs, platinum or the prime packs each time I buy them just to get them in the freedom reward section. But any help with this issue will be great thanks.
     
    Pure Snipez xx, Apr 29, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Exclusive Prestige Pack VIII not going towards freedom rewards

    XBLRewards8, May 1, 2017
    #4
  5. XBLRewards8 Win User

    Exclusive Prestige Pack VIII not going towards freedom rewards

    Hello Pure Snipez xx,

    Apologies for the inconvenience. We have determined why this occurred, and will adjust your account to reflect your purchase for the month of April for the FREEquent offer. This should take place by the end of next week.
  6. XBLRewards8 Win User

    Exclusive Prestige Pack VIII not going towards freedom rewards

  7. XBLRewards8 Win User

    would buying the definitve edtion work for the present

    Hello RABBiiT v HTiD,

    Yes, Rise of the Tomb Raider: 20 Year Celebration is eligible for A Rewards Story, but it would go toward Chapter One: Past, not Chapter Two: Present.

    Also, I can confirm that your purchases were not properly allocated toward the FREEdom Rewards offer. We will adjust those purchases, and you should see the changes shortly. Apologies for the inconvenience.
  8. XBLRewards8 Win User

    Missing Credits

    Hello Picasso4519,

    We do not see any issues with your February rewarding for FREEdom. However, based on your post and your currently pending Credits, it looks like you are referring to March. After investigating your purchases that month, we found an issue with your Starter
    Pack purchase that caused it to not properly go towards FREE Pass that month. Apologies for the inconvenience. We have adjusted your account for this purchase, and you should see the change shortly.
  9. XBLRewards8 Win User

    Sharp Shooter mission

    Hell theunit1982,

    The monthly offers refers to our unique monthly offers that change each month. For instance, the Being Doctor Rewards offer last month and the You Compete Me offer this month. You only have to participate in and complete one aspect of the offer. For example,
    avatars or games/movie purchases can be completed. Participating in FREEdom Rewards will not go towards this MyChallenge.
Thema:

Exclusive Prestige Pack VIII not going towards freedom rewards

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