Exchanging Call of Duty points?

You're welcome and hopefully! Please expect an email within 24-72 hours.

Thank you, I submitted a refund request. Hopefully it goes through. Thanks.

Hi LacyWww, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

I'm afraid that exchanging is not possible but you can request a refund by signing in to http://xbox.com/refunds and then locate your order for the game and then click on the "request a refund" option on the side.

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Just like the most recent Call of Duty games, this year's Call of Duty: WWII will offer microtransactions. Activision will offer "Call of Duty Points" for players to buy with
real money, and these will come to Call of Duty: WWII on November 21.

This is later than previously announced. Activision said it delayed the launch of microtransactions in Call of Duty: WWII so it could fix the launch
issues first. That's a commendable action, given that delaying the microtransaction system means a delay in the revenue Activision will receive from them.

Everyone who bought the Call of Duty: WWII digital edition gets an allotment of 1,100 Call of Duty Points that will unlock on November 21. We don't know exactly what you can buy with Call of Duty Points, but in last year's Call
of Duty: Infinite Warfare, you could spend Call of Duty Points on this like supply drops for multiplayer and Zombies crates.

Call of Duty Points will presumably be made available to buy in Call of Duty: WWII through the game's "Store" tab. Right now, it is populated only with the Call of Duty: WWII Season Pass, which includes four packs coming in 2018 that contain new content
for multiplayer, Zombies, and the new War mode.

Hi TheChosenElite1!

Thanks for posting! For pre-ordering Call of Duty: Infinite Warfare, you will have access to a 1,000 Call of Duty points, which you can download following the steps below:

• From the Home Screen, navigate to Store and then select Games.
• Select Search games store.
• Search for Infinite Warfare.
• Locate and select Call of Duty: Infinite Warfare CP Incentive.
  
• Select Download.
• Re-launch Call of Duty: Black Ops III after the download is complete. Your points have been added to your account.
  

As stated in Call of Duty: Infinite Warfare's description, you will receive 1,000 Call of Duty points instead of Crypto Keys.

Let us know if you're able to download that!