Evidently an issue with my account?

Discus and support Evidently an issue with my account? in XBoX Rewards & Social to solve the problem; I received an email that says "There seems to be an issue with your account: please reach out to our support forum team." I looked, and I have quite a... Discussion in 'XBoX Rewards & Social' started by vulgarcfh77, Nov 13, 2017.

  1. vulgarcfh77
    vulgarcfh77 Guest

    Evidently an issue with my account?


    I received an email that says "There seems to be an issue with your account: please reach out to our

    support forum team
    ." I looked, and I have quite a few more rewards points than the 5,000 necessary to get a deposit, and nothing has been deposited in a few months. Previously, I had earned a mountain of points and not received a deposit in a couple of
    years, but that got fixed earlier this year and I receveived those credits. I thought the problem was just solved and that I wouldn't need to worry anymore, but evidently I was wrong. What can be done to fix this?

    :)
     
    vulgarcfh77, Nov 13, 2017
    #1
  2. ROADHOG II
    ROADHOG II Guest
    Xbox one buzzing ?

    I have the same problem with Farming Simulator, not even playing online. Buzz, lock-up, restart 3 or 4 times in a row every time. So, evidently it's not a connection issue.
     
    ROADHOG II, Nov 13, 2017
    #2
  3. Account suspended until I update my payment option

    same issue evidently i renewed for 3 months back in november and tacked on a month ontop of that > now i am recieveing emails about a payment that didnt go through via paypal >but on paypals overview no charges to billing@microsoft now im getting spammed
    by billing@ microsoft

    PS when i called CS evidently they were have computer troubles the technician got BSoD and told me to call back i did and evidently my account was flagged for fraud yet paypal CS number says no bills were showing up via billing@microsoft so IDK WTH is going
    on !!!
     
    brianpomerleau, Nov 13, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Evidently an issue with my account?

    Hello vulgarcfh77,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. While they have been able to provide fixed deposits at certain deposit dates, at the moment we
    have not received an estimate on when this problem will be fully resolved. We apologize for the inconvenience.
     
    XBLRewards8, Nov 14, 2017
    #4
  5. XBLRewards8 Win User

    Evidently an issue with my account?

    Hello vulgarcfh77,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. While they have been able to provide fixed deposits at certain deposit dates, at the moment we
    have not received an estimate on when this problem will be fully resolved. We apologize for the inconvenience.
  6. WLin Kingdom Win User

    Xbox law enforcement team, please provide a reasonable explanation of your punishment

    The current issue is that it is not clear whether the rules have been violated, as there is no evidence to prove the violation. In this situation, no one knows why their account is banned! What did my account do? Why? Why is it not prohibited for 3 days, 7 days, and 15 days in the options? Directly permanently prohibited?
  7. ArminatorX Win User

    I got banned for doing nothing

    Make sure you sign in with the Microsoft Account email of the account that got the suspension on the Enforcement Website at
    https://enforcement.xbox.com .

    After signing in, you should see a yellow/orange tile with a hammer on it.

    Click on that tile and you should see a list of suspensions for your account.

    After 24 hours from the start of the suspension, you can then try to file a case review for that suspension.

    When you have the chance to have them review the case, do NOT waste your chance by telling them "I did nothing".

    Every time someone sends in a report, the consoles involved will collect data and telemetry and send that in along with the report. So the actual human being at the Enforcement team has some evidence to work with to help them decide if the Code of Conduct
    and Terms of Use had been violated or not.

    If the evidence provided hints at a breach of those rules, they issue the suspension. So they DO have had some evidence that caused them to issue that suspension.

    If you still think that the suspension is unjustified, you should explain how the evidence could have been misinterpreted and that their decision to suspend you was incorrect due to misleading evidence.

    Also explain how that evidence could be misunderstood.
  8. Timequill18866 Win User

    Minecraft Windows 10 Edition?

    Turns out it was evidently purchased on one of my siblings accounts, and I was misled, but everythings good now. Thanks a bunch!
  9. Smwutches Win User

    Cannot Join Xbox Ambassador

    No. The enforcement team would investigate and if they don't see evidence of what is mentioned in the report, they won't issue a suspension. If they do see evidence of what was mentioned, or something else that violates the code of conduct, they will issue
    a suspension.
Thema:

Evidently an issue with my account?

Loading...
  1. Evidently an issue with my account? - Similar Threads - Evidently issue account

  2. Microsoft Account Login Issue – Ongoing "Temporary Problem" with 2FA (or rather 3FA OTP/SMS...

    in XBoX Accessibility
    Microsoft Account Login Issue – Ongoing "Temporary Problem" with 2FA (or rather 3FA OTP/SMS...: I have been unable to access my Microsoft account since around July 28, 2023, due to an issue with two-factor authentication (2FA). I have attempted multiple recovery methods without success....
  3. Xbox Connectivity Issues

    in XBoX on Consoles
    Xbox Connectivity Issues: My son keeps getting disconnected on his Xbox Series X from the Xbox network during game play. The connection will be fine for a few weeks but then he experiences connection issues every few...
  4. Unable to Subscribe to Minecraft Bedrock Realms Due to Region Issue

    in XBoX Games and Apps
    Unable to Subscribe to Minecraft Bedrock Realms Due to Region Issue: Hello everyone, I’m facing an issue when trying to subscribe to Minecraft Bedrock Realms. When I click on the subscription option, a pop-up window appears asking me to fill in my account address....
  5. Hello I have an issue it’s about the games, not being available in the store, and I know...

    in XBoX Games and Apps
    Hello I have an issue it’s about the games, not being available in the store, and I know...: I can’t download it because it says currently not available. What is we have digital Xbox? Is it impossible for us to download it?. c4e8b641-e7c8-43f8-ad77-7b588ba0c295
  6. Fortnite crashes on XBOX Series X - and other known issues

    in XBoX Games and Apps
    Fortnite crashes on XBOX Series X - and other known issues: Does anyone have a solution as to why Fortnite sporadically crashes mid-game on XBOX Series X? I have other issues sometimes like Squad games only showing 3 players in the top left of the Screen...
  7. What evidence do i show to roblox to prove my hacked account is mine?

    in XBoX Accessibility
    What evidence do i show to roblox to prove my hacked account is mine?: My roblox account got hacked, ive sent proof, evidence, photos of the chats with the hackers, photos of the emails that said put an authenticator on my account and changed the password, and then...
  8. Unlawful suspension with whole evidence

    in XBoX Games and Apps
    Unlawful suspension with whole evidence: i've been unlawful suspension without looking at all the evidence, because before I said the word **** I know what's being harassed Non-Stop and reporting them did nothing I want a second chance...
  9. for some reason im not giving enough evidence to recover my email so is there any way to...

    in XBoX Accessibility
    for some reason im not giving enough evidence to recover my email so is there any way to...: i cant remember the last time i sent an email so cant use that for evidence to recover my email, someone tried to get into my email by using the wrong password so now im blocked and cant recover...
  10. I have evidence of a group getting together and attempting to have me mass reported in...

    in XBoX Accessibility
    I have evidence of a group getting together and attempting to have me mass reported in...: I have evidence of a group getting together and attempting to have me mass reported in effort to have my Xbox account terminated. Trying to figure out what steps I should take....