Everything is disappearing!

TeeWagg · Nov 11, 2015

Within the past week, more things are vanishing from my account. My Live Gold tenure is gone (number of years), all my game clips and screenshots have vanished (my profile and Upload studio are completely empty, which also cleared my Showcase). All these
things are gone from both the console and from checking my profile on the Xbox website. Now my Smartlgass App on my iPhone won't connect to my Xbox, even after deleting and re-installing.

:)

Pure Ratchet · Nov 11, 2015

Audio glich

The worst I have had is weapon sounds disappearing. Everything else makes noise except for my guns. Pretty irritating and only happens in MP.

Payne427 · Nov 11, 2015

DOA Last Round

I've already done that. I have tried everything that might help, but nothing is helping. I would also love to know why some new DLC content is popping up then disappearing when I'm choosing a costume.

Mister Maka · Nov 12, 2015

Hi there TeeWagg.

Sorry to hear that content is disappearing. For your tenure, if your subscription has lapsed at all it may not show on your account until your next billing cycle. Keep an eye out for your tenure to show again, it's still connected to your account so don't
worry!

It appears your Gameclips are still linked to your account judging from your Gamerprofile here on Xbox.com, so this might be an issue with your network. Since you started seeing this issue have you tried a full power cycle on your console? Hold down the
power button fort 10 seconds (or until your Xbox One powers off) and then turn it back on. Let us know if it helps!

Galaxy Golden

If you're still having problems with this, then I would suggest contacting support.

Wushu Goddess

Yup, still waiting for some help.

SpiralOut46and2

Having things disappear from your activity feed, even on your own profile, is a fairly common issue for quite a few people recently. My pinned post on my profile always disappears and reappears. Just give it some time, and it will appear again. I saw someone
posting on my feed the other day that the most recent post they could see was from 1 year ago, and they are active daily on Xbox. So it's a big issue for some right now, sorry to say. It should reappear after a while, hopefully within a couple of days.

R4VER

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Try a power cycle to clear your cache

Wushu Goddess

I've noticed that all Xbox 360 games have disappeared from my achievements list. Only Xbox 360 games. Everything else is there. And I see that missing items are still there on the Xbox App. But not on the console. So weird

Everything is disappearing!