Every time power on xbox console - Restore Backup screen

Discus and support Every time power on xbox console - Restore Backup screen in XBoX on Consoles to solve the problem; Each time turn on my xbox one , it set to the troubleshoot page, and i restore get it through with update the latest update. If i switch off the power... Discussion in 'XBoX on Consoles' started by uakel, Oct 24, 2018.

  1. uakel
    uakel Guest

    Every time power on xbox console - Restore Backup screen


    Each time turn on my xbox one , it set to the troubleshoot page, and i restore get it through with update the latest update. If i switch off the power and turn the power on the next day. It happens again, it put back to the troubleshoot page. Anyone has
    experience the same? and know how to solve this? Thanks.

    :)
     
    uakel, Oct 24, 2018
    #1
  2. GoRays913
    GoRays913 Guest
    XBox One loses wifi connection

    Every time I turn off the Xbox One console, I lose wifi connection. Only way to restore is to unplug power from console.
     
    GoRays913, Oct 24, 2018
    #2
  3. Mister Beep
    Mister Beep Guest
    Had to reset Xbox 4 times, need help.

    Hey there,

    When you say you have to reset your Xbox One console, are you performing a
    Factory Restore on your Xbox One console     or a power cycle (by holding the power button down for 10 seconds)? If you haven't tried the factory restore, we recommend giving that a shot. Additionally, have you tried the steps on our

    Startup Error Solution     when the green screen issue occurs?

    Keep us posted!
     
    Mister Beep, Oct 24, 2018
    #3
  4. WPAK
    WPAK Guest

    Every time power on xbox console - Restore Backup screen

    Hi there,

    just to be sure, is your console set to Instant-On or Energy safe mode?

    Depending on how you switch off power when in Instant-On it might cause issues. If you mean that you disconnect the console from power when your console is set to Instant-On (it basically is in sleep mode) the console doesn't turn off nicely.

    If you disconnect the console from power, I would advise using the Energy safe mode.

    If the console is set to Energy safe mode or you just mean that you just turn the console off then please try the following.

    When you have console set to Instant-On and you don't disconnect it from power please try the following

    1. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    When the console is set to Energy safe mode, please try the following

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    Let us know the results
     
    WPAK, Oct 24, 2018
    #4
  5. uakel
    uakel Guest
    Thank you WPAK for your reply, I am using the power safe mode to switch off my console, and i have already tried the method you suggested, unplug the power cable and hold the power button for 30 seconds ( haven't try 60 seconds, but i assume it will be the
    same), and do a factory default restore. And when i swift it off using the controller / power button in front (power off), note: i did not unplug my cable... The next day i power on my console, it go back to the troubleshoot screen, if i choose "continue"
    , my screen will be blank and black. So the only thing i can choose is go back to restore to default, and it is keep looping every time i switch on my console.. so it is not acting probably..

    Just question to follow, does it has a battery in the main board inside the xbox? if it does it is because the battery run out?

    Thanks.
     
    uakel, Oct 24, 2018
    #5
  6. WPAK
    WPAK Guest
    Hi there,

    I'm not sure if there is a battery, but since it violates warranty when opening up the console I doubt one is present or that it could cause this.

    Since the console keeps looping to the troubleshooting screen I suggest you contacting Xbox Support to see if they have any other suggestions to try.

    I assume that since you already tried a factory reset they will advise a repair/replacement of the console.

    To contact Xbox Support use the Phone or Microsoft Support Chat options at
    http://support.xbox.com/contact-us
     
    WPAK, Nov 3, 2018
    #6
  7. uakel Win User

    Every time power on xbox console - Restore Backup screen

    Hi there,

    just to be sure, is your console set to Instant-On or Energy safe mode?

    Depending on how you switch off power when in Instant-On it might cause issues. If you mean that you disconnect the console from power when your console is set to Instant-On (it basically is in sleep mode) the console doesn't turn off nicely.

    If you disconnect the console from power, I would advise using the Energy safe mode.

    If the console is set to Energy safe mode or you just mean that you just turn the console off then please try the following.

    When you have console set to Instant-On and you don't disconnect it from power please try the following

    1. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    When the console is set to Energy safe mode, please try the following

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    Let us know the results
    Thank you WPAK for your reply, I am using the power safe mode to switch off my console, and i have already tried the method you suggested, unplug the power cable and hold the power button for 30 seconds ( haven't try 60 seconds, but i assume it will be the
    same), and do a factory default restore. And when i swift it off using the controller / power button in front (power off), note: i did not unplug my cable... The next day i power on my console, it go back to the troubleshoot screen, if i choose "continue"
    , my screen will be blank and black. So the only thing i can choose is go back to restore to default, and it is keep looping every time i switch on my console.. so it is not acting probably..

    Just question to follow, does it has a battery in the main board inside the xbox? if it does it is because the battery run out?

    Thanks.
  8. WPAK Win User

    Every time power on xbox console - Restore Backup screen

    Hi there,

    I'm not sure if there is a battery, but since it violates warranty when opening up the console I doubt one is present or that it could cause this.

    Since the console keeps looping to the troubleshooting screen I suggest you contacting Xbox Support to see if they have any other suggestions to try.

    I assume that since you already tried a factory reset they will advise a repair/replacement of the console.

    To contact Xbox Support use the Phone or Microsoft Support Chat options at
    http://support.xbox.com/contact-us
  9. WPAK Win User

    Every time power on xbox console - Restore Backup screen

    Hi there,

    just to be sure, is your console set to Instant-On or Energy safe mode?

    Depending on how you switch off power when in Instant-On it might cause issues. If you mean that you disconnect the console from power when your console is set to Instant-On (it basically is in sleep mode) the console doesn't turn off nicely.

    If you disconnect the console from power, I would advise using the Energy safe mode.

    If the console is set to Energy safe mode or you just mean that you just turn the console off then please try the following.

    When you have console set to Instant-On and you don't disconnect it from power please try the following

    1. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    When the console is set to Energy safe mode, please try the following

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    Let us know the results
  10. MaxDaddy Win User

    Xbox Series S feels very slow, audio lagging in menus and games are slow

    Did you restore from a backup? Because I have problems after I restored from a backup, but then I factory reset the console and it was fine after that.
  11. Thrax8825 Win User

    Game Progress Data Gone

    I am having the exact same problem. Same game. MS should have backups and be able to restore to a point in time like every other corporation. Beyond frustrated.
Thema:

Every time power on xbox console - Restore Backup screen

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