Every time i try to install GTA V it stops

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Here are the steps that you can try for your concern.

Solution 1. Do you have an external hard drive plugged in to the console right now?

If yes, can you unplug it and Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Once done, please check if the issue still persist while the external hard drive is unplugged.

Solution 2. Uninstall the game on your console first. Once done, try installing the Xbox app on your phone and search the game there and install the game using the Xbox app to your console. Make sure that the disc is inserted in your disc drive if you own a disc copy of the game.

Solution 3. Try to do a soft factory reset without removing any games and apps.

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

I hope this helps. Feel free to ask back any questions and keep me posted.

It would be handy if you could tell us which version of the game you are trying to install. Xbox 360, Xbox One or Xbox Series X|S version? Then we can help with the issue you are having.

On console and it’s a disc every time I try to install gta it stops and won’t install anymore it only happens with gta.

i just tried gta v . But before updating gta entered in the installation but stopped at 964mb

Hi ZAP_Dilan

Please try the following solutions:

Method 1: Remove local saved games

This option will not delete any game saved on the Xbox Live cloud, it will just clear the data that are being saved locally. Here is how to do that:

• First, eject the disc from console
• Scroll left on Xbox Home and open the guide
• Next go to Settings >All settings > System> Storage> select Clear local saved games > Yes to confirm.
• The console will restart. Now try installing the game again.

Method 2: Have the console offline and try installing the game

The second method requires you to take the console offline, cancel the download, power cycle the console and once the game is installed successfully, get online and download the update. All the steps are explained one by
one.

Step 1: Take your console offline

Do the following:

• Go to the Home screen and press the “Menu” button on your controller
• Next, click “Settings”
• Then click “Network”
• And finally, click “Disconnect Wireless”

This will terminate the wireless connection.

Step 2: Cancel the update download

The next step is to cancel the download because this is what caused the problem in the first place.

• Go back to the Home screen and select “My Games and Apps”
• Go to the game you are trying to install and make sure it’s highlighted
• Next, press the “Menu” button on the controller
• And then click “Cancel”

With that, the download is now canceled.

Step 3: Power cycling the console

• Before doing anything else, eject the disc from your Xbox
• Next, you need to turn off your console. Do this by pressing the Xbox button on your controller (and holding it) for about ten seconds until the console has shut down.
• After that, turn your console back on (either by pressing the Xbox button on the console or the Xbox button on your controller).

When you do this, you should see the start-up animation as your console restarts. If you don’t see that, go through these steps again (and make sure your console has been shut down completely).

Step 4: Install the game

Now, with the internet connection still off, follow the steps to install the game again. If you don’t keep the internet connection off at this time, the update process may start again and interrupt your installation process.

Wait until the game is fully installed before proceeding to the next step.

Step 5: Get online and install the updates

You can now restore your internet connection. You can do this by connecting the Ethernet cable back into your console if you are using a wired connection.

If you are using a wireless connection, you will need to go through the following steps to restore your internet connection:

• Make sure you are on the Home screen. Press the “Menu” button on your controller
  
• Click “Settings”
• In the next list, click “Network”
• And then click “Set Up Wireless Network”
• There will be instructions telling you how to connect your Xbox One back to the internet. Simply follow them.

With your internet back on, your game updates will now download and install without any problems.