every time i try to enter my card it tells me check the info you entered it doesn't match...

Discus and support every time i try to enter my card it tells me check the info you entered it doesn't match... in XBoX Games and Apps to solve the problem; i was trying to buy some vbucks on a new account for a friend and when i tried putting in my card it told me "check the info you entered it doesn't... Discussion in 'XBoX Games and Apps' started by iva yletava, Dec 5, 2023.

  1. iva yletava
    iva yletava Guest

    every time i try to enter my card it tells me check the info you entered it doesn't match...


    i was trying to buy some vbucks on a new account for a friend and when i tried putting in my card it told me
    "check the info you entered it doesn't match the info for this card" even though everything was right i tried putting 2 different cards multiple times in and trying to buy from a different account but it still brought up the same thing i am on the xbox seires s

    :)
     
    iva yletava, Dec 5, 2023
    #1
  2. Sodangidni Win User

    every time i try to enter my card it tells me check the info you entered it doesn't match the info for this card

    Hello, iva Y. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Where are you from? Just your country.

    Did you try adding a different payment method if allowed, like PayPal?

    Could you review if your Xbox region is the same as your physical location?
    This can be done by opening Settings > System > Language & Location.

    Furthermore, please refrain from sharing personal information, including email addresses, etc.
    As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

    I'll remain attentive to your answers.

    Thanks for reading me,

    Arturo.
  3. Sodangidni Win User

    every time i try to enter my card it tells me check the info you entered it doesn't match the info for this card

    Yes, it is important to know that. Microsoft changed the way purchases work.
  4. Sodangidni Win User

    every time i try to enter my card it tells me check the info you entered it doesn't match the info for this card

    Hi, Iva.

    I want to let you know that bypassing any kind of geographical restrictions to get content not available in your country is against Microsoft terms & conditions.

    I don't know why you're able to purchase content with your other Microsoft account, but please be aware that a Microsoft account could be banned for this.

    Besides that, in order to purchase a content in a specific marketplace and despite being physically located in that country, you need to use a payment method billed and issued in the same country.

    For example, if your Microsoft account region is US, to purchase in the US marketplace you need a card from a bank in US.
    Please be aware that cards from other countries, even with international use enabled, will not be accepted.

    Without meeting these requirements, it is not possible to get content.
  5. iva yletava Win User

    every time i try to enter my card it tells me check the info you entered it doesn't match the info for this card

    my country isnt on xbox so i cant select it and on my main account i can easily buy with my card while my location is set to some other country but i cant on the new one
  6. Smwutches Win User

    "Check the info you entered. It doesn't match the info for this card."

    Since Latvia is not supported by Live, your account region is most likely set for a different region. Since the credit card wouldn't match that region, that could be a possible reason.
Thema:

every time i try to enter my card it tells me check the info you entered it doesn't match...

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