Every time I try to download an application/game on the Microsoft Store, it brings up the...

Hello,

Thank you for your response. Can you try creating a new Windows User and see if you are able to download it here.

Create a local user or administrator account in Windows - Microsoft Support

Thank you. I am currently running Windows 11 22H2 and Xbox app version 2105.1000.24.0 (Internal).

I have tried most of the common troubleshooting steps such as: updating Windows, deleting and installing the Microsoft Store, deleting and trying to install Gaming services, used a command prompt on powershell to install Gaming services. I don't know what else to do. Ever since I bought this computer last Christmas, it hasn't let me install anything through the Microsoft Store. Lastly, it remains unchanged since the issue appeared.

I tried both links and neither work. It let me download the Minecraft Launcher but once I open it, accept to the Terms, and press Install, an error message pops up. Basically, the same issue.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello dejoxuo,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. I can see that you are having difficulties installing Minecraft. Let me see how I can assist you with this concern.





We will first do our research so we can give you concrete answers about what is causing the problem.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  
• Xbox app and Gaming services version?
  
  • Xbox app > select Profile picture > Settings > About.
    
• What troubleshooting steps have you done?
  
• Was this working before?
  
• Recent activity or changes made before the issue appeared?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Troubleshoot issues with the Xbox app for Windows

Troubleshoot issues with the Xbox app for Windows | Xbox Support

How to install and uninstall a PC game on a Windows device

How to install and uninstall a PC game on a Windows device | Xbox Support

You may redownload the launcher from these links:

Download Minecraft & Server Software | Minecraft

Minecraft Alternative Downloads for Java | Minecraft

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Thank you for your help, however I am currently unable to access the minecraft launcher (it can't be opened/launched, is still showing up in the windows search bar, cannot be uninstalled).

Every time I try to download it again from other places (microsoft store application, minecraft installer application, minecraft launcher from the xbox store), I get an error and it tells me it is unable to install