Ethernet port does not work

Hi there

Just to help you get it serviced, here is a link to help you. https://beta.support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

You may be able to send it in under warranty but you likely have to buy a new Xbox. Wifi is an option as well. But your network adapter is fried so the xbox needs a new motherboard to fix the ethernet connection.

Ok, try a different Ethernet cable and a different port on the router, even try the slim on that Ethernet cable (as a test)

If a different Ethernet cable and/or router port does not help or putting the Slim in the place of the older 360 does work on that Ethernet cable then the Xbox Ethernet port is damaged I'm afraid and will have to be repaired by Microsoft.

Hey there, Blown. Would you please create a new thread for us as this one is quite old? Please be sure to include a full description of your situation including any error messages you are seeing and the troubleshooting steps you have tried so far. Thanks
in advance! Standing by for your thread.

I am having the same problem with my xbox too. One day i turned it on and the sign in deal keep saying I was off line. I tried different cables and that did not work. I know the line is good because I can plug my laptop in and get the interent. My xbox is
about 2.5 years old. Any ideas? I really want to use my cable because I took the time one weekend and ran the cables to my location where the xbox was.