Ethernet issue with Xbox series X

Did you manage to fix the connectivity issue? My Series X constantly drops connection to xbox live/internet despite an ethernet cable being used.

I didn’t initially but i went back and changed it to my home console and that fixed my profile issues i was having first day. I am in the process of rebooting everything and i replaced all the ethernet cables between the series x and the modem. A tv on
the same ethernet switch as the xbox series x was having connectivity issues too. I’m hoping rebootong that switch fixes it, but that doesnt explain why i can play some games but not others and my streaming aps work.

I’m having the EXACT same issue on both an Xbox One X and an Xbox Series S.

Do you have a Windows PC as well? I’m seeing the same issue there on the Xbox app, but downloading on Steam works just fine over Ethernet.

Hi

I have had similar problems with my sons series x dropping internet connection and the only way of curing this was connecting the console directly to the router with an Ethernet Cable. It now works with no issues. I hope this helps.

And to add my sons Xbox one worked perfectly on our WiFi with no issues but the series x has issues, I’ve no idea why it has these issues but the cable sorted it.

Marmite

Recently got a Series X. It is set up with an ethernet cable directly into the router.

When I switch the xbox on and login to my account the xbox does not connect to the internet. I cannot launch a game.

I can solve the problem by restarting the xbox though I may need to do this several times before it connects to the internet via the ethernet and allows me to launch a game.

I have not changed any internet settings since taking the xbox out of the box.

Any suggestions? Is this a known issue?

This has been an issue for me since launch. I have 3 series x. All three do it. I have bought new routers, had comcast ship me a new fiber business class modem, bought new cables, etc. I have come to the conclusion that it is a microsoft issue and they are just far to lazy to fix this.