Ethernet cable not connecting to Xbox one but status stating wired!!

Hi, my name is Ezequiel and thank you for your question and for reaching out.

Hello AlfieAS how are you?

I'm going to ask you to do a DNS setup on your Xbox.

Press the Xbox button on your controller.

Access Settings.
Select Network.

Select Network Settings.

Select Advanced Network Settings.

Select DNS Settings.

Select Manual and enter the following.

Try these DNS combinations.

Primary DNS: 1.1.1.1 Secondary DNS: 1.0.0.1

• Primary DNS: 8.8.8.8
• Secondary DNS: 8.8.4.4

Have you checked your network connection status?

You may need to restart your hardware and/or use a wired ethernet cable to connect to your network hardware.

Are you using a wired connection? If your Xbox says the ethernet cable is not connected, have you tried disconnecting and reconnecting the ethernet cable?

I've done this, but when I click "wired connection" It states I need to connect an ethernet cable. I've used 4 different cord and none of them register.

Wireless is working fine. However I get signal drop in my area which is why I paid for a phone line to be connected to my room. I have tried an alternate, new ethernet cable and it was worse, it would barely let me connect at all; I even got very frequent
error messages. If I look at available networks on the xbox when the ethernet cable is in the wired box will keep un-ticking and re-ticking constantly. When un-ticked it will give me an xbox message stating to connect an ethernet to use wired; as if there
were no cable at all. I'm starting to think that the console has a faulty ethernet port.