Estorno de Valores [Reversal of values ]

Hi there,

Thanks for reaching out to the forums today. I understand the subscription for Xbox Game pass and Xbox Live Gold have gone through with auto renewal. To cancel any Xbox subscription such as Xbox Live Gold, Xbox Game Pass, or EA Access, you need to
do so online. Check this article out to learn
'How to cancel your Xbox Subscription'.

If you’d like to request a refund for a purchase,
fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
in to your Microsoft account.

If any issues occur, contact Customer Support
for further assistance. Unfortunately, here in forums we do not have any tools for billing or subscription issues.

Hope this helps.

Assinei a avaliação gratuita do serviço xbox, entretanto veio cobrando em minha fatura do cartão de crédito o valor de R$ 4,00. Alguém me informar se este valor será estornado.

[Translation-I signed the free trial of the xbox service, however came charging on my credit card invoice the amount of $ 4.00. Someone inform me if this value will be reversed]

Aconteceu o mesmo comigo,as vezes ele estornam o valor automaticamente,as vezes não.No meu caso,tive de recorrer ao site reclame aqui e eles me responderam e me estornaram o valor

[Translation-The same thing happened to me,sometimes he reverses the value automatically, sometimes not. In my case, I had to resort to the site complain here and they answered me and reversed me the value]

Web translation:

Buy reversal

I need to void 5 purchases that my son made for Xbox .... How do I do this?

Response:

Hi there,

to request a refund please go to this link where you can submit a item for a refund.

https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund If that link doesn't exist then the Refund form isn't available for your region (yet) and you will have to contact official Xbox Support, they are the only ones that
can determine if a refund is possible or not. To contact Xbox Support use the Phone or Support Chat options at
http://support.xbox.com/contact-us

Let us know the results

Lo recomendable y mas seguro es que tendras que reinicar tu consola a su valor de fabrica.

[Translation - The recommended and safest thing is that you will have to reset your console to its factory value.]

de echo ya tengo el xbox one s , es solo que mi xbox360 tiene un valor sentimental je y mas por mi coleccion de juegos fisicos

______________________________________

[Translation -In fact I have the Xbox One S, it's just that my xbox 360 has a sentimental value je and more for my collection of physical games]