ESO Plus Subscription

Discus and support ESO Plus Subscription in XBoX Games and Apps to solve the problem; I have an ESO Plus subscription and it renewed as always earlier in the month but for some reason in ESO it says it's not active. It was paid in full... Discussion in 'XBoX Games and Apps' started by Reicakes, Oct 26, 2017.

  1. Reicakes
    Reicakes Guest

    ESO Plus Subscription


    I have an ESO Plus subscription and it renewed as always earlier in the month but for some reason in ESO it says it's not active. It was paid in full automatically and my xbox account says that I have a subscription but in game it does not. I went to the
    ESO website first and they direct me to contact xbox support. I've tried to contact xbox support through chat but it keeps timing out and saying there have been too many repeated authentication attempts. There is no option for requesting support to call me
    and there is no phone number listed. There for me to reach anyone that can fix this besides posting right here. I posted this before and not only get a 100% unhelpful reply but my thread was locked. I need to talk to actual support to get this fixed

    :)
     
    Reicakes, Oct 26, 2017
    #1
  2. AcTiv Reverse
    AcTiv Reverse Guest
    canceling eso plus subscription

    I am trying to cancel my eso plus subscription but it doesn't allow me to do so.
     
    AcTiv Reverse, Oct 26, 2017
    #2
  3. xXTitan956
    xXTitan956 Guest
    hello how does one cancel their ESO plus subscription without an xbox one?

    hello how does one cancel their ESO plus subscription without an xbox one?
     
    xXTitan956, Oct 26, 2017
    #3
  4. DuroNL Win User

    Eso plus bonus

    The problem lies in the automatic renewel of the ESO Plus and the 1500 Crowns bonuse,

    @MemphizUK buying Crowns in bundles would not generally give problems.

    The reason why you need to contact Xbox Support for ESO Plus problems, is because of the subscription is with Microsoft directly, and not with Zenimax.
  5. Villarino Win User

    I want to cancel my monthly subscription to elder scrolls on line?

    This is from the ESO site. Hope it helps!

    You can manage your ESO Plus membership for PlayStation 4 and Xbox One through the consoles themselves, not through the ESO account site.

    We recommend that you contact either Microsoft or Sony Customer Support (depending on your respective platform); click the links below for more information about how to cancel an ESO Plus membership:

  6. Smwutches Win User

    ESO Plus and Gameshare issues

    Not all in-game things will share. In this case, each of you would need to buy ESO Plus on your accounts in order to use the subscription.
  7. DuroNL Win User

    ESO plus.

    I've been hearing this more and more lately, check if you do have the ESO Plus boon active when you are on a character.

    Other than that, all i can advice for now is to contact Xbox Support directly, and ask them when you will receive your crowns that are part of the ESO Plus subscription you have with them.

    For me it gave me my 1500 Crowns on the 9th of July, so exactly 1 month after i started the ESO Plus subscription. But i received an email about the renewal one week before the 9th of July, so it could be that your crowns are due on another date.
  8. Mister Maka Win User

    Eso plus

    Heya iiPinkBunni.

    Definitely understand the frustrations with this. Sounds like there may have been some confusion with this. For subscription issues such as this Phone/Chat support will be able to best help out. To check, did Bethesda recommend a refund on the subscription
    and then a repurchase?
Thema:

ESO Plus Subscription

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