Eso plus not enabling

Discus and support Eso plus not enabling in XBoX Games and Apps to solve the problem; Eso plus is not enabling after sub is paid. Keeps changing from inactive to active and now back to inactive. Sub was paid on 6/29 and has cleared my... Discussion in 'XBoX Games and Apps' started by Atreuss, Jul 1, 2017.

  1. Atreuss
    Atreuss Guest

    Eso plus not enabling


    Eso plus is not enabling after sub is paid. Keeps changing from inactive to active and now back to inactive. Sub was paid on 6/29 and has cleared my bank. Shows active on xbox live console and in microsoft account page. Just not active in game and can no
    longer access content.

    :)
     
    Atreuss, Jul 1, 2017
    #1
  2. NeKod3
    NeKod3 Guest
    ESO Plus

    Hey guys, i paid for Eso Plus but my membership is inactive, but i will not pay again for ESO Plus.

    Does somebody has an idea?
     
    NeKod3, Jul 1, 2017
    #2
  3. Qullton
    Qullton Guest
    ESO Plus Membership Issue

    My ESO plus membership renewed on December 04, 2016. When I logged in, I saw I had no plus benefits. I open the Crown Store and go to the ESO plus tab, and it says "not active".
     
    Qullton, Jul 1, 2017
    #3
  4. l0singend
    l0singend Guest

    Eso plus not enabling

    I have been having the same issue and the suggested fixes haven't changed anything. The payment cleared my bank on July 5th. Frustrating to say the least.
     
    l0singend, Jul 9, 2017
    #4
  5. l0singend Win User

    Eso plus not enabling

    I have been having the same issue and the suggested fixes haven't changed anything. The payment cleared my bank on July 5th. Frustrating to say the least.
  6. Mister Maka Win User

    Eso plus

    Heya iiPinkBunni.

    Definitely understand the frustrations with this. Sounds like there may have been some confusion with this. For subscription issues such as this Phone/Chat support will be able to best help out. To check, did Bethesda recommend a refund on the subscription
    and then a repurchase?
  7. Jake2259 Win User

    ESO Plus

    This question might also be better addressed to the zenimax support rather than microsoft support
  8. Sassy Cat Six Win User

    ESO Plus

    there is an issue and you are not the only one on Xbox with the problem. This is day 2 for me and the only part that seems to be working is my craft bag. I can't travel to the DLC wayshrines
  9. Mister Mascot Win User

    ESO Plus

    Hey there NeKod3,

    You'll want to reach out to our chat/phone teams for a closer look at any billing issues. You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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