ES2 controller paddles not working

Thank you for your response. ES2 controller stands for Elite Series 2 controller, which is a Microsoft product. XCS stands for Xbox Customer Support.

Hi Sayann,

I've hard reset the Xbox already and tried the ES2 controller again but no luck. Switched back to my ES1 and the headset works fine. Any other suggestions or do you think this is a hardware fault and a replacement needed?

Thanks.

Glad you were able to get a new controller. Mine came from Amazon and they are out of stock. It is a simple fix of just needing a new paddle, since they other paddles work in the slot the bent paddle was in, and the bent paddle doesn't work in the other
slots.

To be very, very clear, the problem is that the newest firmware updates to Xbox elite 2 controller has broken the functionality of the paddles. As of the latest firmware, the paddles are completely disabled when in default profile. The paddles used to work in default mode, and now they don't. Steam can corroborate this: last year Steam added functionality to customize the outputs of the elite controllers paddles, which means that the paddles used to output a unique signal instead on only emulating other controller buttons.

A quick internet search reveals numerous accounts from users who had used steam to customize the paddle outputs, proving that the paddles used to work. You can also see a growing number of recent complaints from Elite controller users who are realizing that their paddle inputs are now broken. This is not an isolated occurrence, the elite controller was broken by the latest firmware updates, and people are realizing it.

The changes made to the Xbox elite 2 Controller paddles in the latest firmware updates NEED TO BE REVERTED.

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