Error

Discus and support Error in XBoX on Consoles to solve the problem; This code isn't valid. Please enter a valid code. Please help 2b13fee6-fab7-4742-9aa5-ee05077159f4 Discussion in 'XBoX on Consoles' started by AgingStream51, Aug 1, 2017.

  1. Error


    This code isn't valid. Please enter a valid code.

    Please help

    :)
     
    AgingStream51, Aug 1, 2017
    #1
  2. Gift3d
    Gift3d Guest
    Credentials error

    credentials? isnt that like your accont info?

    Try to go on xbox.com and sign into it and see if u have any messages. might just need to verify an email or something
     
    Gift3d, Aug 1, 2017
    #2
  3. PB7
    PB7 Guest
  4. WPAK
    WPAK Guest

    Error

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at http://billing.microsoft.com and also check http://account.microsoft.com/services for any outstanding amount issues, these need to be
    sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at Contact Us | Xbox Support they can do a more indepth look into this issue.
     
    WPAK, Aug 2, 2017
    #4
  5. HELLRAZER305 Win User

    Error Error Error

    DID you fix it I got the same one??
  6. InFaDeLiTy Win User

    Errors Errors Errors

    No not at all, I cannot connect to XBL at all, I am not sure what is happening, I know my internet is working fine and ive never had issues with this console but since the most recent update my xbox wouldnt download/install it properly and i havent been
    able get online at all its quite lame.
  7. Mister Fitzer Win User

    Errors Errors Errors

    Hey mate, can you please list the exact errors you're encountering? Also, go ahead and take a few minutes to answer the bold questions

    here
    , as we'll need that information to help resolve the network issues.
  8. Photonimus Win User

    ERROR ERROR ERROR...

    Well, first things first.... If you want help, conduct yourself in a pleasant and respectable manner. Secondly, we can't help unless you describe a problem fully. Even then, we can only go through steps to try to help, so you need to cooperate. If the answers
    don't work, getting angry is not the course of action, it means we need to dig deeper.

    If someone reads the issue and directs you to a solution, try it out. If it doesn't work, let us know so we can dig deeper.

    And most importantly, understand that we here on these forums are not microsoft/xbox employees, we are gamers such as yourself trying to help out. When an issue requires contacting official support, they wont put up with this kind of attitude over the phone.

    So again I say, please reply and fully explain each issue you are having so we can work through this.
  9. Temhotabot Win User

    Errors Errors Errors

    Have you done any self repairs to the console? Such as replacing the disc drive or fixing an RRoD?
Thema:

Error

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