Error: You are not authorised to access this content.

Discus and support Error: You are not authorised to access this content. in XboX Insiders to solve the problem; *UPDATE* >12 hrs later and the app works again. I think I was on a temporary cool down of some kind, because I logged in on a different device. My... Discussion in 'XboX Insiders' started by /u/one_shot_robot, Nov 8, 2024.

  1. /u/one_shot_robot
    /u/one_shot_robot Guest

    Error: You are not authorised to access this content.


    *UPDATE* >12 hrs later and the app works again. I think I was on a temporary cool down of some kind, because I logged in on a different device.

    My Xbox Insiders Hub suddenly gave me this error after I had been able to use it before. I tried everything: reinstalls, deleted app data, changed privacy settings to open... nothing seems work. Anyone have a clue if there's anything I'm overlooking? Wanted to check out the technical alpha of FS2024, but this is preventing me to do so and it is giving me a proper headache.

    submitted by /u/one_shot_robot
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    /u/one_shot_robot, Nov 8, 2024
    #1
  2. THEOWENKILLER Win User

    Someone's spending mah dough!

    you need to phone support and open an authorised access case.
  3. Lollamia Win User

    Can't authorize the selected payment option!

    Greetings ,

    We you get that Error relating to authorisation failure , be sure that the Bank or the Credit Card provider is blocking the purchase of the Credit card.

    Please Check the below URL :

    support.xbox.com/.../purchase-xbox-live-content

    Regards
  4. Njal the Blue Win User

    Xbox Family Sharing Conumdrum causing me headaches. Looking for a workable solution.

    The idea of the family account, is so that you can control the content and material, that you my not want them to access. You can also set it so that they can not purchase unless you authorise it. It's not for sharing content. You do understand the home
    Xbox feature, yes it has limitations but it was designed with for Xbox per household. It would be nice to see all Xbox on the same network being able to share.
  5. voteDC Win User

    Able to access other users content?

    There are two licenses, one of the console the content was bought on and one for the gamertag that bought it.



    Your friend can use the content on his console because your profile is logged in as well and as such is authorising it for use.
  6. CraigKORE Win User

    Errorcode 0x87de0003 Xbox One

    Just spoke to a mate with the same problem. It's deffo on the Xbox Live side which appears to be not properly authorising DL game content.
Thema:

Error: You are not authorised to access this content.

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