error xbox one - omething happened on our end. Try again later. waiting a bit might help

talkost · Oct 25, 2016

Greetings

Yesterday I bought a Xbox One

I installed several games and acquired xbox live gold

Today I tried to install EA access

The app has been successfully installed and I connect with my username

I wanted to purchase an annual subscription and at the end of the process

of confirmation of payment jumped message "Something happened on our end. Try again later.

waiting a bit might help.

I noticed that the time listed At the bottom of the screen

is not the same as listed for a console settings

i have only one user and my xbox is update and reboot servel times

thanks a lot

:)

jgfirebird37 · Oct 25, 2016

Code dont work

Gives me error when i try to enter code, "

Try that again
Something happened on our end. Waiting a bit might help."

(that one)

ponyfknrider · Oct 25, 2016

HELP

Try that again
Something happened on our end. Waiting a bit might help.

Try that againSomething happened on our end. Waiting a bit might help.

PUR-OrderLocked

hf2i+iqHEC9TOKIZ.0.6.11

2018/07/14 - 06:29:24 UTC

Cancel

jimbocarter27 · Oct 26, 2016

Hey, I know exactly what you mean, this happened to me when I first got my console last year and was so frustrated. Firstly, has any money been taken from your account for the annual subscription to EA Access?

Also, I don't want to patronise you in any way, but when you're rebooting the console, are you just turning it off and then back on again or are you doing a power cycle?

jimbocarter27

Hey, I know exactly what you mean, this happened to me when I first got my console last year and was so frustrated. Firstly, has any money been taken from your account for the annual subscription to EA Access?

Also, I don't want to patronise you in any way, but when you're rebooting the console, are you just turning it off and then back on again or are you doing a power cycle?

StephenCasemore

i too had thus issue and the only way to do it is either on xbox.com or buy a yearly EA access code too redeem on your console.

Mister Cizl

Hey talkost! Are you able to make the purchase on Xbox.com? Post back and let me know!

XBF Ruben D

Hello there,

Thank you for posting on Xbox Forums! Just to clarify, how are you trying to upgrade to Game Pass ultimate subscription? Are you doing so from your console, or are you using a Laptop or Desktop? I would suggest trying to

Contact Support for further assistance, just so they can check your account to see that everything is in order as far as Billing info and that there are no discrepencies on the account.

Try this:

Log into Support.Xbox.com
Scroll down, Click on Contact Us
Step 1: Click on Ask a Question
Step 2 : Select your Product
Step 3 : Select your Issue
- Select – Call me back

If you have any other questions, please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!

REDRUM818B

very frustrating cannot sign into Xbox live I've signed on my account I set up payment options says completed and still not able to connect to network Xbox one live

error xbox one - omething happened on our end. Try again later. waiting a bit might help