Error XBOS-5002

Discus and support Error XBOS-5002 in XBoX on Consoles to solve the problem; Hello everyone, i bougth one xbox live gold membership of 12 monts but when i try to redeem my code y have an issue, "Something going wrong" try yo... Discussion in 'XBoX on Consoles' started by SinisterJRCRev, Jan 15, 2017.

  1. SinisterJRCRev
    SinisterJRCRev Guest

    Error XBOS-5002


    Hello everyone, i bougth one xbox live gold membership of 12 monts but when i try to redeem my code y have an issue, "Something going wrong" try yo change ur redeem code later, and then give me the Error Code "XBOS-5002" but when im looking it i cant find
    something about my trouble Error XBOS-5002 :( can some one help me?

    Error XBOS-5002 [​IMG]

    :)
     
    SinisterJRCRev, Jan 15, 2017
    #1
  2. chillediceblade
    chillediceblade Guest
    can not redeem code

    ok update on this post this is my new error code is

    XBOS-5002

    581a327e-eb6e-47da-ab94-cda3242ebed7
     
    chillediceblade, Jan 15, 2017
    #2
  3. death starxx50
    death starxx50 Guest
    Xbox Live card

    XBOS-5002

    d9f56bc2-088a-409f-ab91- Got this error code when trying to redeem xbox live card. What does this mean?
     
    death starxx50, Jan 15, 2017
    #3
  4. THEMUFINMAN258
    THEMUFINMAN258 Guest

    Error XBOS-5002

    I am having the same issue bro
     
    THEMUFINMAN258, Apr 25, 2017
    #4
  5. Misses Quinzel
    Misses Quinzel Guest
    Hey there, THEMUFINMAN258!

    I'm sorry to see any redemption issues! This thread is a little old, though, and the original poster has likely resolved their issue. XBOS- errors are related to billing generally, and phone or chat are better equipped to handle these; we are unable to assist
    with account issues here. You can reach them via our
    Contact Us     page.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out individually. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Oct 31, 2018
    #5
  6. chillediceblade Win User

    can not redeem code

    ok update on this post this is my new error code is

    XBOS-5002

    581a327e-eb6e-47da-ab94-cda3242ebed7
  7. corgiSqaur23 Win User

    error code xbos-5002 redeeming xbox 12month gold

    I have the same problem and some severely disappointed kids at this point. I tried adding the error codes in and its not recognized.

    xbos-5002
  8. Misses Quinzel Win User

    Error XBOS-5002

    Hey there, THEMUFINMAN258!

    I'm sorry to see any redemption issues! This thread is a little old, though, and the original poster has likely resolved their issue. XBOS- errors are related to billing generally, and phone or chat are better equipped to handle these; we are unable to assist
    with account issues here. You can reach them via our
    Contact Us     page.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out individually. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  9. THEMUFINMAN258 Win User

    Error XBOS-5002

    I am having the same issue bro
  10. PsychoBabbler95 Win User

    12m prepaid card error as well (seems to be an issue right now)

    I'm getting the same issue. My error is as follows---

    XBOS-5002

    b1a2dff7-0b86-4258-85c4-7e69c9dc2eac

    2017/03/02 - 22:43:30 UTC
Thema:

Error XBOS-5002

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