error Xbos-3010

Eu estou com um problema, acabei de comprar a edição limitada do gears of war que vem com um cartão de 14 dias de live gold mas quando eu vou colocar no meu perfil da erro

O que eu faço?

:)

 

XBOS-3010 Error

Hey there MOONSCARRED!

Sorry to hear about the code redemption issue. If you haven't already, please go ahead and try the suggested steps above. If you continue to experience the issue, please create a new thread. This way you can receive support specifically tailored to
you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!

 

XBOS-3010 Error

So guys any soluctions? Cuz the problem still consist... and I tried to reedem my code with different accounts and xbox's

 

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
Contact Us | Xbox Support they can do a more indepth look into this issue.