Error with saved games

Discus and support Error with saved games in XBoX Games and Apps to solve the problem; so lately ive been trying to play apex legends but everytime i log on to it it comes up saying PROBLEM WITH SAVED GAMES. Then it says go to settings... Discussion in 'XBoX Games and Apps' started by Ballistic607, Mar 8, 2019.

  1. Ballistic607
    Ballistic607 Guest

    Error with saved games


    so lately ive been trying to play apex legends but everytime i log on to it it comes up saying PROBLEM WITH SAVED GAMES. Then it says go to settings and then system then storage. So i go on system and nothing comes up just a blank section without options
    for ‘storage’. This also happens to other games such as my new Anthem game.

    please help me

    thank you

    :)
     
    Ballistic607, Mar 8, 2019
    #1
  2. Yanyannnn Win User

    Game save error

    Hello Roberta Mara

    Thank you for your contribution to the Microsoft community.

    We totally understand that you want to complete save your game and it seems that you are trying to load a game save that requires a downloadable content called "Useful Item Set" to be installed. Without this content, the game save cannot be loaded.



    To resolve this issue, you will need to install the "Useful Item Set" downloadable content. You can do this by going to the game's store page and downloading the content from there. Once the content is installed, you should be able to load the game save without any issues.

    I hope I helped! Please let me know if you need anything else.

    YanYannn
    Microsoft Community Moderator
  3. Ballistic607 Win User

    Error with saved games

    Thank you very much just going to try now

    just tried the turn off and it worked thanks again🤩
  4. Viper180669 Win User

    Error with saved games

    Hi

    Sorry to hear that you are having trouble with your console.

    The first thing I would try a full power cycle by shutting down the console and then unplug the console from the power wait for 5minutes and then turn it back on.

    This clears the cache and refresh things.

    If that doesn't work I would try a full factory reset on the console first make sure you have your email and password associated with the the account handy.

    The link below gives you the details

    https://support.xbox.com/en-AU/xbox-one/console/reset-console-to-factory-defaults
  5. Internet Expert Win User

    why did I spend my hard earned money to buy a system and games that won't save

    The Xbox One automatically saves games to the cloud while you are connected to the internet. Game progress will be saved in the cloud storage of the account currently logged in.

    You can read here for more questions about cloud saves, or error troubleshooting:

    -
    Cloud Save FAQ


    -
    Cloud Save Sync Errors
  6. KillaRh1no Win User

    Metro Exodus will not launch/crashes at launch

    try uninstalling/reinstalling the game. it could be saved saved data error/corruption, delete your local game save data and refresh
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Error with saved games

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