Error with purchasing game from Xbox ONE in-game store

Discus and support Error with purchasing game from Xbox ONE in-game store in XBoX Games and Apps to solve the problem; At 09/11/2015 error occured when I purchasing game FIFA15 from Xbox ONE in-game store, which resulted in the withdrawal of funds from the credit card... Discussion in 'XBoX Games and Apps' started by AnticafeOlls777, Sep 11, 2015.

  1. Error with purchasing game from Xbox ONE in-game store


    At 09/11/2015 error occured when I purchasing game FIFA15 from Xbox ONE in-game store,

    which resulted in the withdrawal of funds from the credit card

    VISA **** 6347 in the amount of 2499 rubles was made three times.

    Please write off the amount from the card only for one purchase in the amount of 2499 rubles.

    :)
     
    AnticafeOlls777, Sep 11, 2015
    #1
  2. Black ops 1 backwards compatibility

    I am having the same issue with purchasing Black ops 1 on the Xbox store, the error code I get from my Xbox is 0x8c150020
     
    TheMadKingAerys, Sep 11, 2015
    #2
  3. Xbox customer service

    its says exclusive offer for xbox one s.
     
    IHumble Beast, Sep 11, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Error with purchasing game from Xbox ONE in-game store

    Sorry to hear it. What you'll need to do for this is contact phone support so they can issue the refund.

    Phone: +7 (499) 922 87 07 (Moscow)

    8 (10 800) 81 044 205 (free call from fixed phones).

    They are closed on Saturday and Sunday but are open Monday to Friday from 10 - 6 your time.
     
    onyxishere, Sep 12, 2015
    #4
  5. onyxishere Win User

    Error with purchasing game from Xbox ONE in-game store

    Sorry to hear it. What you'll need to do for this is contact phone support so they can issue the refund.

    Phone: +7 (499) 922 87 07 (Moscow)

    8 (10 800) 81 044 205 (free call from fixed phones).

    They are closed on Saturday and Sunday but are open Monday to Friday from 10 - 6 your time.
  6. DanCannell Win User

    Can't download CoD:MW2 Xbox One edition on Series X

    I purchased the game in the microsoft store.

    I'm not receiving any error message, the xbox one version of the game is just not available for me to download.

    Again, no error, the xbox one version does not show in my library.
  7. Mister Quimby Win User

    can't buy 360titles with Most admired payment option

    Hey there Halavi!

    Sorry to hear about the issue! Just to clarify, what specific error are you running into while trying to trying to purchase Xbox 360 titles? Also, have you tried purchased games from your Xbox One console and from the

    Xbox Store
    ?
  8. XBF Aaron G Win User

    Can't buy/play the Marvel Ultimate Alliance 2

    Sorry for the inconvenience. For whatever reason this game either for Xbox One or 360 is no longer available for purchase from our Xbox store. The game is still available to play but must be purchased from a third party store.
  9. MRallamagoosa Win User

    cant install

    Gold is needed only to play on xbox, not on PC. Are you trying to install on PC from the store and getting an error (which one?) or does it ask you to purchase the game first even if you have an active game pass Subscription?
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Error with purchasing game from Xbox ONE in-game store

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