error with micr. online support when changing payment method

Hey there!

If you're hitting any payment errors when attempting to set up a repair, it will be best to reach out to our phone or chat support teams through our
Contact Us link. Since our forums are public, we are unable to assist with account/billing issues.

They should also be able to help you set up that repair as well. Feel free to keep us posted.

It means that there is an error with your current payment method and that you need to update or change the payment method on your account.

Hi Sri! My name is Kyle and I'm an independent advisor.

If possible, try using a different payment method to see if you get the same error. I also recommend trying a different device. You can add payment methods online from this page: https://account.microsoft.com/billing/payments

If the error persists, contact Microsoft support for further help with adding the payment method: https://support.microsoft.com/contactus

Hey guys! Just to clarify, you get this error when changing the payment method, not purchasing, correct? Can you pretend to purchase something else just far enough to switch the payment method. Do you get this same error message then, or is it just with
RE4?

What error does it say when you're trying to change your payment method?

This page has the details for changing your payment method, I'd ask that you review it to
make sure all the necessary steps are done to switch your payments. Just to cover all the bases and make sure we're poking in the right places.