Error with gaming services

Hello Georges,

Yes my windows 11 is currently at the version 22H2 which is the latest one.

I've also make sure all the apps are up to date.

But still it wont work.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Septiandry, have you checked if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Hi Micah, my name is Jhon, and will be a pleasure help you

I’m sorry to hear that you’re still experiencing issues with the error code 0x87e00196 on your Xbox. Here are some additional solutions that you can try:

Reinstall the Gaming Services package: This is the most common solution to fix the error code 0x87e00196. Here’s what you need to do:

Press the Windows key + R, type wsreset.exe, and press Enter. This will clear the cache of the Microsoft Store.
Go to the Microsoft Store and search for Gaming Services.

Click on the Gaming Services app and select Install.

Once the installation is complete, restart your computer and try running the Xbox app again.

Check your internet connection: Make sure that your internet connection is stable and working properly. You can try resetting your router or modem to see if it helps.

Check if there are any updates available for the Xbox app: Check if there are any updates available for the Xbox app. You can do this by going to the Microsoft Store and checking for updates.

Check if there are any updates available for Windows: Check if there are any updates available for Windows. You can do this by going to Settings > Update & Security > Windows Update.

Reset the Xbox app: If none of the above solutions work, try resetting the Xbox app.

Here’s how you can do it:
Press the Windows key + I to open Settings.

Click on Apps.

Search for the Xbox app and click on it.
Click on Advanced options.

Scroll down and click on Reset.

Once the reset is complete, restart your computer and try running the Xbox app again.

For your reference, I've included some links where you can find more details about the solutions I suggested

https://support.xbox.com/help/errors/error-code-0x87e00196

https://emopulse.com/how-to/consoles/xbox-error-code-0x87e00196/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope one of these solutions helps you fix the error code 0x87e00196 on your Xbox. Let me know if you have any other questions or concerns.

Hi, Lewis. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry to hear about your issue. Let's try some steps that might help. Kindly check if you have any pending updates using this link https://www.microsoft.com/en-us/software-downlo... or select Start > Settings > Update & Security > Windows Update , and then select Check for updates.

If there's nothing pending, kindly right-click the Start button on your taskbar, and then select Windows Terminal (Admin). In the Administrator: Windows PowerShell screen, type the following command and press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage

Hi Khrisna

Did you manage to fix yours? I still have the same problem