Error while updating payment information

i cant believe no one replyed...

Thanks, but thats not helping. Thats pretty much how my runaround starts

Hey there TiLo! The page you want will be
Http://commerce.microsoft.com and then to head to Manage Payment. As that's the main billing website it shouldn't be doing any reditects to Zune pages. If that is still redirecting you then we have something more funky than just a billing issue going on.
Can you let us know exactly where it's directing you to? We'll figure it out!

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem. Follow the instructions below for a solution.

If you see a payment method error when trying to pay for your purchase, try using another payment method. Here's how to update a payment option:

Sign in to the Microsoft account you want to update.
Microsoft account
Go to Payments & Billing and select Payment Options.
Under Payment Methods, you can select Add a new payment method, View or edit card, or Delete card.
Enter the updated information and select Save. If no more requests appear, you are done.

If this doesn't work, contact your bank or payment provider to verify your payment information.
If you see a payment method error when trying to pay for your purchase, try using another payment method. Here's how to update a payment method:
Sign in to the Microsoft account you want to update.

Microsoft account
Go to Payments & Billing and select Payment Options.
Under Payment Methods, you can select Add a new payment method, View or edit card, or Delete card.

Enter the updated information and select Save. If no more requests appear, you are done.
If this doesn't work, contact your bank or payment provider to verify your payment information.

Information source (credits):
https://support.xbox.com/help/subscriptions-billing/buy-games-apps/payment-errors

Best regards,
Marvina.

I hope I can help you solve it.

Best regards,
Marvina.

I see if a payment method error appears when trying to pay for the purchase, try using another payment method. Here's how to update a payment method:

1. Sign in to the Microsoft account you want to update.

2. Go to Payments & Billing and select Payment Options.

3. Under Payment Methods, you can select Add a new payment method, View or edit card, or Delete card.

4. Enter the updated information and select Save. If no more requests appear, you are done.

5. If this doesn't work, contact your bank or payment provider to verify your payment information.