Error while redeem code for xbox live Gold

DeepaVS · Apr 19, 2018

I am receiving below error message when i try to redeem code for xbox live gold using xbox.com/live ( used iPad to redeem)

Service-60004

bc11895d-e46e-4bd8-bfd6-199abc64c2ce

2018/04/19 - 18:14:41 UTC

:)

Trist · Apr 19, 2018

Zoo Tycoon

I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

Xbos-0x80169CF9

Any ideas? It just suggests trying again later.

VestingSphinx44 · Apr 19, 2018

Xbox live gold - redeem code for free 1 month

Couldn't redeem the code for 1 month free xbox live gold. An error occurred while completing this operation. Error code as below. Kindly adv. XbosPurchase 619afe62-a301-43cb-b6da-9b645c922ead 2013/12/16 - 14:38:12 UTC

WPAK · Apr 20, 2018

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcodeAlso check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at

Contact Us | Xbox Support they can do a more indepth look into this issue.

MateKle#

Couldn't redeem the code for 1 month free xbox live gold. An error occurred while completing this operation. Error code as below. Kindly adv. XbosPurchase 619afe62-a301-43cb-b6da-9b645c922ead 2013/12/16 - 14:38:12 UTC

MateKle#

Couldn't redeem the code for 1 month free xbox live gold. An error occurred while completing this operation. Error code as below. Kindly adv. XbosPurchase 619afe62-a301-43cb-b6da-9b645c922ead 2013/12/16 - 14:38:12 UTC

Hksvkfic

ronaldoxbox

O erro 80169cf9 ocorre quando você tenta resgatar um código do Xbox Live Gold

O código de erro e a mensagem a seguir são exibidos quando você tenta resgatar um token ou código pré-pago de assinatura Xbox Live Gold

[Translation-

The error 80169cf9 occurs
when you try to redeem
a code of Xbox
Live Gold
The error code and the following message
is displayed when you try to
redeem a token or
prepaid code Xbox Live Gold
subscription]

Oraclea

Hi, in general, you can redeem another Xbox Live Gold code while your current subscription is active, and it will extend your subscription by the number of months for the code- in other words, if your current subscription expires at the end of December 2018
and you redeem a 12-month code, your subscription would then expire at the end of December 2019. There are a couple potential constraints that might apply, so I'll list them just in case:

-You can't redeem a trial code for Xbox Live Gold while you have a current subscription. You could redeem a trial code if your current subscription expires.

-You can stack up to three years of Xbox Live Gold on one account- you might run into an error if you try to redeem something and it would push the expiration date beyond three years from today. You can check the current expiration date of your subscription
here: https://account.microsoft.com/services/

Hope that helps!

FedericoLeon

I don't know if anyone else already posted the solution to this, but a friend had the same issue with the same error. The problem was, he was trying to redeem a code over a trial gold. Live Gold and Gold Trial, doesn't mix up, that's why the solution is
to let the gold subsciption end and then redeem the code. So if you have a Live Gold and try to redeem a Trial code (like the one included with the xbox) or the other way around, it won't work.

Error while redeem code for xbox live Gold