Error while downloading Xbox account to Xbox 360

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Have you recently moved?

Does your physical location match the one appearing as your billing address?

https://support.xbox.com/en-US/help/subscriptio...

If they do, please try deleting your profile and clearing the system cache

>Delete your Xbox Live profile.

From the Xbox Dashboard, go to Settings and then System Settings.

Select Storage.

Select All Devices.

Select Profiles.

Select the gamertag for the profile that you want to delete.

Select Delete.

Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

>Press the Guide button  on your controller, go to Settings, and select System Settings.

Select Storage.

Highlight but don’t select a storage device, and then press the Y button  on your controller for Device Options.

Note It doesn't matter which storage device you choose. This clears the cache for all storage devices.

On the Device Options screen, select Clear System Cache.

When prompted to confirm storage device maintenance, select Yes.

When you’ve successfully cleared the system cache, you’ll return to the Storage Devices screen. You can then press the Guide button  on the controller and return to Xbox Home.

>Try redownloading your profile

Hello. Got the same error :8c150009 while changing account subscription on Xbox 360.

Hi Redyand,

What is this new error? Is it a error code or an error message? Is the new error while signing back into the account? Are you downloading from a disc or digital copy?

There is a version for Xbox One and there is also a Xbox 360 version. Make sure the game you are trying to download is the Xbox One version.

https://www.microsoft.com/en-us/p/dragons-dogma-dark-arisen/bngt6szbfm2t?activetab=pivotverviewtab

If you have a child account, you will need to purchase these games from an Xbox 360 console. If you do not own an Xbox 360, create an adult account and share the Xbox Live with that account and download while signed in to the new adult account.

Hiya MaZ T3rZ,

Trying to download Xbox 360 Games with Gold on the Xbox One actually uses the web portal, mimicking that of Xbox.com. The error you are receiving stems from having a Child Account. The Xbox One and Xbox 360 have separate permissions for purchasing games,
apps, etc. The only way around this woud be to download it on an Xbox 360 or have a parent account download it for you on the Xbox One.

~Blitz