error when trying to update

taidara - I connected the console directly to my modem, and the update still did not process. I got the same error message. Don't you think that with all this, and the fact that I cannot even update with a usb, that the problem is with the update itself?
Please help.

My firm belief is that your console is unwilling to process the latest system update, due to a problem with your console's hardware, and therefore, my recommendation would be to send your console in for a repair.

However, if it's possible, you could try (as the final attempt) to connect your console on a different network, to see if it can apply the system update properly.

How to request an online repair order:
myservice.xbox.com/.../welcome.aspx

Good luck!

Just to clarify, did you manage to format your console's internal flash memory succesfully?

Can you go to Storage and make sure the internal memory (4 GB) doesn't show as "Unformatted".

Can you also provide us with a bit more information, so that we can have a better understanding of your situation. Please read:

forums.xbox.com/.../1821897.aspx And post back in full detail (scroll down for the questions in bold).

Thanks!

Taidara, yes, it is the xbox slim with 4gb internal memory. I moved everything to a 250gb hard drive, then reformatted the internal memory, but still cannot successfully update my xbox.

Greetings Dragon!

Can I have you try the following steps and let me know how that goes and we'll work from there.

Clear the Xbox system cache and repeat the process, 3 times in a row.
Here's how!

Make sure the USB drive that you use is FAT formatted.

To make sure you copied the $Systemupdate correct to your USB drive. Copy the "$Systemupdate" folder from the ZIP-Compressed file to your USB drive.

Do not copy the individual files to the USB drive from the "$systemupdate" folder. If you did this correctly, Open your USB Stick on the PC with a double click, you should ONLY see the "$systemupdate" folder (with the dollar sign). And nothing else.

Turn off your console. Press and hold the sync button (the small one you use to connect your wireless controllers). While holding press the power button to turn your console on. Continue to hold the sync button until the console is completely booted up.

Go to System Settings and select Storage.

On your controller, press the following button sequence:

(This will remove a portion of the system update installed on your console).

Press the left bumper.

Press the right bumper.

Press the X button.

Press the left bumper.

Press the right bumper.

Press the X button.

Try and update from the USB drive.