Error when redeeming perks

Discus and support Error when redeeming perks in XBoX Accessibility to solve the problem; when i try claiming any of them i get the message "sorry we're having trouble showing the details of this perk right now. try again a little later"... Discussion in 'XBoX Accessibility' started by kylemedeiros3, Nov 17, 2021.

  1. kylemedeiros3
    kylemedeiros3 Guest

    Error when redeeming perks


    when i try claiming any of them i get the message "sorry we're having trouble showing the details of this perk right now. try again a little later"

    ive already checked and i do have an adult account and ive already redeem perks before a few months ago, but now that ive regotten the pass i cant redeem any

    :)
     
    kylemedeiros3, Nov 17, 2021
    #1
  2. SammyVS Win User

    Error when redeeming perks

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Unfortunately, this is a known issue that is happening to me and other users. I'm afraid we have to wait for them to fix the problem with the app. I managed to redeem some offers on my phone and console.
  3. L4c3rd4 Win User

    Error when redeeming perk in xbox app

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey MangoFanatic1337, how are you today? Hope you're well.

    I apologize for this issue, unfortunately, this is happening to a lot of users as well. We believe that this is a momentary instability with the perk services. Microsoft is aware of this issue, since a lot of users have reported this already, and I believe is working to resolve it as we speak. Don't know exactly a timeframe for it to be fixed, but since it is happening for quite some time now, I do believe it will not take too long at this point. :) We just have to wait for the service to be normalized. I'm so sorry for your troubles.
  4. Instant C1a55ic Win User

    3Month gold member ship not work

    Try and see if you are able to actually use the gold membership perks. Put in a game and see if it lets you play online. I had a friend redeem a code, give her an error and when she contacted support the code had actually redeemed.
  5. XBF - Tali Win User

    ME AJUDEM A PEGAR MINHA RECOMPENSA DAS VANTAGENS DO XBOX ULTIMATE, POR FAVOR.

    [Associate is using a translator application, please be aware that grammatical errors or incorrect syntax may occur]



    Hello Yondaime007,

    Thank you for contacting the Xbox support forums. I understand that you are unable to redeem your Game Pass Ultimate perks. Are you attempting to redeem your perks off of PC or console?

    If you have not done so already, please try to redeem your perks off of a mobile device. If you are using an Android phone, you should be able to redeem most perks. If you are using an Apple phone, you may be prompted to redeem perks on your PC.

    If you are still unable to redeem perks, please contact our support team directly at: Xbox Support - Contact Us



    Thank you,



    -Tali



    [Let us know if this answered your question by tapping "Yes" below]
  6. WattyNuela Win User

    I can't redeem my game pass ultimate perks on other accounts

    Hi DAVIZOCA_52, this is Manuela!. I'm an Independent Advisor ready to assist you with this

    But first tell me what happens when you try to redeem a perk in the account that owns the subscription?
    Or you receiving an error message or code?
Thema:

Error when redeeming perks

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