Error when opening Taptile on Windows 10

Discus and support Error when opening Taptile on Windows 10 in XBoX Games and Apps to solve the problem; Hi, I have a problem with taptiles: Every time I open the game it prompts me to buy the premium edition even though I've already bought it before.... Discussion in 'XBoX Games and Apps' started by DopeyCardinal0, Mar 30, 2018.

  1. DopeyCardinal0
    DopeyCardinal0 Guest

    Error when opening Taptile on Windows 10


    Hi,

    I have a problem with taptiles: Every time I open the game it prompts me to buy the premium edition even though I've already bought it before. This is really annoying because to make it go away you *must* click on "buy the premium edition" which then open
    an external window which then tells you "It looks like you already got the premium edition, we hope you are having fun".

    The error code on the bottom of this page is as follows:

    "PUR-UserAlreadyOwnsContent

    7J2uBJP6RUm5hG8D.90.2.1

    2018/03/30 - 15.46.06 UTC"

    I hope you can fix this as soon as possible

    :)
     
    DopeyCardinal0, Mar 30, 2018
    #1
  2. SparkyGosling73
    SparkyGosling73 Guest
    games disabled

    This has been going on for over a week can't play taptiles or the mahjong game. Tried taptiles for windows 10 believe me it is not even close to taptiles.
     
    SparkyGosling73, Mar 30, 2018
    #2
  3. CKrause11
    CKrause11 Guest
    Xbox Taptiles Login

    As of 1/22/18 I cannot login to Xbox Taptiles profile when opening Taptiles, anyone else having issues?
     
    CKrause11, Mar 30, 2018
    #3
  4. jussiem Win User

    TAPTILES

    I can still open Taptiles (the old version which I prefer to the Microsoft Taptiles 10 version) but when I click on Daily Challenges, I get the message 'There was a problem launching Daily Challenge data., Please refer to error code 002000. I tried opening Taptiles from the Microsoft Store, My Library, Owned as you suggested but the same happens. It opens OK but then I get the same message when I click on Daily Challenges. I notice that Taptiles is no longer in the Microsoft Store - only the newer Taptiles 10 version. Does this mean that Microsoft have discontinued the old version of Taptiles? I remember that some time back Microsoft discontinued the old version of Soduko which I also preferred to the new version.
  5. BranchingRain98 Win User

    Taptiles problems - we need your help!

    1. I am running on Windows 8.1 on an HP Pavillion Touchsmart 14 Sleekbook. All updates have been installed.

    2. When I launch Taptiles, the purple screen appears briefly then defaults to the desktop or the browser, if open. This is all that happens regardless of the number of times I try to open taptiles.

    3. NP ERROR CODE.

    4. This has been occurring for over a year. I have tried uninstalling and reinstalling still to no avail. Really miss taptiles.
  6. KathyOls Win User

    sign in problem

    i am having the same problem. After the updates in the Windows Store; Taptiles was working this morning and then there was an update in Windows Store - I updated and now Taptiles is not working either. There are no error messages, the screen shows Taptiles
    -- and it doesn't load. This all happened after the updates were posted. These are free games and I like doing the daily challenges -- now these apps do not open. Please fix this. Thank you.

    Kathy O.
  7. ChicoryGirl4 Win User

    taptiles not working..

    I have the same problem. I don't like Taptiles Windows 10 version. It seems like a step backwards. Fix the first Taptiles please!!
  8. DeborahMatthews Win User

    Error opening Taptiles

    Taptiles is running an error message code 0x803F8001. I'm running Windows 10 and I have been playing this game for a long time, never had problem.

    Will someone please help me?
Thema:

Error when opening Taptile on Windows 10

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