Error when I bought Fifa coins

SAKUMEX · Oct 7, 2017

HI, one error occurred when I tried to buy Fifa Coin in Sep 26th, Microsoft debit R$121,50 in my credit card but did not credit my Fifa coins in my account. I want to receive reimbursement.

Please contact me ASAP

:)

perez g cozer · Oct 7, 2017

paymet

i did not buy any coins when i played ay the first time fifa 18.i was charged in my credit card a several billings.
i bought a cd of fifa 18 with your certificate
.i played too fifa 17 more than 6 monthes and i never was charged.in this month i was charged too when i played with fifa 17.
i believe that someone used my credit card.
i bought a several games to the xbox and i never had this problem;

meanwhile i stopped to play the games fifa 17-18
perez gerson cozer

IC HI IR I SI · Oct 7, 2017

Microsoft Points

When i bought 1575 Fifa points (bonus 75 Fifa points) for the second time it wouldn't let me and said error. But when i bought less Fifa points it worked. Can anyone tell me why, much appreciated .

CrazY1985 · Oct 8, 2017

Contact official support for this question.

They will be able to give you a refund.

CrazY1985

Contact official support for this question.

They will be able to give you a refund.

Zero Jehuty

Games also follow this rule as well as DLC. However items bought via a INGAME store do not IE FIFA coins and stuff like that.

Focus Gloom

Probably because you bought coins which is illegal in Fifa 16. I think they give you a warning for the first offence, a club reset for the second, and a permanent ban for the third.

SeanL44

Got me as well, call customer support, they're doing a full investigation of my account and it sounds like I should get my money back (he bought 6000 + 4000 points)

edit: i should say it looks like he bought coins with the points used for FIFA Ultimate Team so maybe FIFA players are the target

MA71LDA

I stupidly signed up for this beta. I bought 800msp for £6.99 today, redeemed the code and now my points are worth £6.80....I don't mind losing 19p. I bought these points to start a new Ultimate Team seeing as I got the game back last week.

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800msp used to be able to buy 1050 fifa coins, now 1050 coins cost £8.99...wtf!!! Now I can afford to buy 750 fifa coins for £5.99. Technically that 2 premium gold or 4 premium silver packs less than normal. More to the point, I can't actually buy anything
at the moment because there's a glitch!

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More fool me for buying points for fifa but this is a disgrace - absolute robbing swines. I won't be buying any points ever again. And as for an NDA they can shove that up their jacksy. Way to go M$!

Error when I bought Fifa coins