error when charge code of xbox live gold

Hi there,

Remeeming errors are usually caused by issues on the account itself. Be sure to check your billing information at
http://billing.microsoft.com and
http://account.microsoft.com/services for any outstanding amount issues. After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that account, the console and code region match, using different regions van cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us

O erro 80169cf9 ocorre quando você tenta resgatar um código do Xbox Live Gold

O código de erro e a mensagem a seguir são exibidos quando você tenta resgatar um token ou código pré-pago de assinatura Xbox Live Gold

[Translation-

The error 80169cf9 occurs
when you try to redeem
a code of Xbox
Live Gold
The error code and the following message
is displayed when you try to
redeem a token or
prepaid code Xbox Live Gold
subscription]

now purchase error has been fixed, still saying error when entering new xbox live gold code

Error code is displayed when trying to use a pre paid Xbox Live subscription code when your Xbox Live gold is still in effect. You must wait for the subscription period to end before you can use the code. Pre Paid subscription codes cannot be used to extend
an Xbox Live subscription, only activate it

when I put the code..prepaid Live Gold to Xbox one..

show a messenge of error and i cant go on..

Please help me..