Error when buying game from store

Discus and support Error when buying game from store in XBoX on Consoles to solve the problem; When I press Buy in xbox live I get the error message: "Check your internet connection and try again. we couldn't connect to the store" I ran the... Discussion in 'XBoX on Consoles' started by assassin3ZIO 24, Dec 14, 2016.

  1. assassin3ZIO 24
    assassin3ZIO 24 Guest

    Error when buying game from store


    When I press Buy in xbox live I get the error message:

    "Check your internet connection and try again. we couldn't connect to the store"

    I ran the network connection check on the xbox one console and there were no issues and my banking details have not changed since I made a successful online purchase a month ago.

    Could somebody please tell me how to solve this problem.

    :)
     
    assassin3ZIO 24, Dec 14, 2016
    #1
  2. XBF Diego M
    XBF Diego M Guest
    Error when buying games in the store

    Hey Fragrant,

    Thanks for posting today! I'd be happy to help.

    What platform are you using to buy games? Xbox One or Windows 10? And is this through the Microsoft Store app or from the

    website    ?

    Let us know so we can further assist.
     
    XBF Diego M, Dec 14, 2016
    #2
  3. ZoomDogg101
    ZoomDogg101 Guest
    Error when buying games in the store

    I have the same issue im trying to buy fallout 76.
     
    ZoomDogg101, Dec 14, 2016
    #3
  4. XBF Diego M Win User

    Error when buying games in the store

    Hey Fragrant,

    Thanks for posting today! I'd be happy to help.

    What platform are you using to buy games? Xbox One or Windows 10? And is this through the Microsoft Store app or from the

    website    ?

    Let us know so we can further assist.
  5. ZoomDogg101 Win User

    Error when buying games in the store

    I have the same issue im trying to buy fallout 76.
  6. Jeremy2085 Win User

    Question

    Do you get an error message when you attempt to buy a xbox 360 game from the store or is it just because they are not available for you to download?
  7. BarrelBurrito01 Win User

    I bought a $30 game pass gift card for my brother and i cant even redeem it, even though we're in the same freaking region.

    Was the gift card a digital purchase or did you buy it from a store? Is there an error message when you try to redeem it?
  8. Jollysnake Win User

    Order history

    Hii i have a new series S im from Italy but when i try to buy games in store for example fallout 1st 1 mounth console Say "oops" error...i have 18 € in the store but i cannot buy anything my console Is Only Digital...HELP
Thema:

Error when buying game from store

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