Error: "We couldn't get your latest saved data"

Hello! Not sure if this is game-specific, but when I try to play Tom Clancy's Rainbow Six Siege I get the error message: "We couldn't get your latest saved data". I get the option of either "Try again" or "Use offline". "Try again" brings up the same message
again. I've heard that this is a cloud issue, whether this is on the game's servers or Microsoft's servers. Please help me with this problem. Thank you.

Edit: Pressing "Use offline" doesn't do anything, as there is a loading icon that continues on and on. In the current state, the game is actually unplayable.

:)

 

"We couldn't get your latest saved data" error

Hey there!

I'm sorry to hear about the issue. What game are you experiencing this with? Are you still experiencing the issue or did it resolve itself over the weekend?

Let us know!

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"We couldn't get your latest saved data" error

I'm getting this error constantly when launching any game. I've already done the following:

Check the service status. Microsoft says it's fine.

Signed out of my profile and signed back in.

Tested the network connection. Xbox says it's all good.

Hard rebooted the console.

Error still shows up constantly. How can I fix this?