Error trying to redeem gears of war 3 code provided by xbox live after purchase gears of war 4

Discus and support Error trying to redeem gears of war 3 code provided by xbox live after purchase gears of war 4 in XBoX Sales and Promo to solve the problem; hi guys. After purchase gears of war 4, microsoft (xbox live) sent me a message direclty to my console inbox with the codes of all previous gears of... Discussion in 'XBoX Sales and Promo' started by SamuelAOl24, Dec 14, 2016.

  1. SamuelAOl24
    SamuelAOl24 Guest

    Error trying to redeem gears of war 3 code provided by xbox live after purchase gears of war 4


    hi guys.

    After purchase gears of war 4, microsoft (xbox live) sent me a message direclty to my console inbox with the codes of all previous gears of war games. I successfully redeem the gears 2 and gears judgment codes after set my xbox account into US but I can't
    redeem the code no matter if I use the xbox web or the console.

    :)
     
    SamuelAOl24, Dec 14, 2016
    #1
  2. GOW games

    After playing Gears of War 4, I was entitled to the full back catalogue of Gears games.

    I received a message from Xbox Live with the codes to redeem Gears 3 and Gears: Judgement and after redeeming Gears 3, I went back to redeem the code for Judgement but the message had disappeared along with the code.
     
    XxXWiggles18XxX, Dec 14, 2016
    #2
  3. Gears of war redeemable code errors

    Hi Support team,

    I would like to escalate the issue of Gears Of War error codes, I was not able to redeem the following games with a code provided on my Gears of War 4. Below are the following games (with codes) that are not working and giving me errors. Please help asap.

    -Gears of War

    -Gears of War 3

    -Gears of War: Judgement
     
    Savvysamueldj, Dec 14, 2016
    #3
  4. SamuelAOl24
    SamuelAOl24 Guest

    Error trying to redeem gears of war 3 code provided by xbox live after purchase gears of war 4

    error is trying to redeem gears of war 3 code
     
    SamuelAOl24, Dec 14, 2016
    #4
  5. ngocphi
    ngocphi Guest
    That would be why your account region must reflect your actual region

    If you don't live in an xbox live region you can't redeem it
     
    ngocphi, Dec 14, 2016
    #5
  6. ngocphi
    ngocphi Guest
    You must update it using the region migration tool
     
    ngocphi, Dec 14, 2016
    #6
  7. SamuelAOl24
    SamuelAOl24 Guest
    I live in Panama and change the account region to US after that I successfully redeem 2 codes. I already change the region
     
    SamuelAOl24, Dec 14, 2016
    #7
  8. ngocphi
    ngocphi Guest

    Error trying to redeem gears of war 3 code provided by xbox live after purchase gears of war 4

    Again that is why.you don't live in an actual xbox live region therefore your cannot redeem them

    Any suggestion otherwise is a violation of the terms of use

    Gears 1 and 3 are region locked

    Also it is mentioned that you must live in an xbox live region to qualify for all these games

    Since you don't live in an xbox live region no one can help you but to wait till either Panama is supported or you move to an actual xbox live region

    Changing your region wont do a thing it is your physical region that has to.match your account region
     
    ngocphi, Dec 14, 2016
    #8
  9. SamuelAOl24
    SamuelAOl24 Guest
    Thanks for your comments people, let me explain my concern.

    I don't request this code from Microsoft, MS automatically sent me that code but I don't understand Why Microsoft sent me a code that I can never redeem, as I mentioned before, using my console I redeem the code for gears 2 and gears judgment (all of this
    after changing the region of my account to US) but to my surprise ..... It is not enabling me redeem the code for the gears 1 and 3 because it's region locked (that's the answer received in this forum). I took the trouble to engage Microsoft support people
    and they told me that this is a known issue for gears 1 and 3, that I should open a post in this forum and wait to be contacted by the Promotions team from Microsoft.

    I think it's an insult to my intelligence that I be sent codes that I cant redeem because I'm in a different region. Why doesn't Microsoft sent these codes within the proper regions and not creating false expectations "the codes were sent to me before I
    changed my region to US", the main reason why I won't to redeem the code is because I have the hard copy which is damaged and that's why I would want the digital version of gears 3. I'm a big fan of the gears of war saga and the only reason I had to buy an
    xbox one was the announcement of gears of war 4.

    When Microsoft communicate the compatibility matrix between xbox 360 and xbox one (that contains the previous 4 versions of gears) I thought I could have all the gears in digital version but it turns out that you can not.

    The truth all this seems a bad joke to the players that we come from the first xbox and we go to xbox 360, where we fell in love with the game and by a lack of communication on the part of microsoft we can not have what we want even if it's paying. To be
    honest, I will finish playing this year and migrate to another console to avoid this.

    Thanks for this information.

    BR,

    Eng. Samuel [Mod Removed]

    CompTIA A+/CompTIA Network+/CompTIA Server+/CISCO CCNP/Juniper JNCIP-ENT/VMware VCP-DCV 5.5
     
    SamuelAOl24, Dec 15, 2016
    #9
  10. Miss Bijoux
    Miss Bijoux Guest
    Hey Samuel -

    Like ngocphi has pointed out, the Gears of War codes are very finicky and if you have a region mismatch between your Xbox Live account and your physical location, you may experience issues redeeming the codes. It sounds like your Xbox Live account is set
    to a region that does not match your physical location so you'll want to
    migrate your account
    to Panama and then try redeeming the codes again. Once everything is set to Panama, you should have no problems redeeming your codes.

    Let us know how it goes!
     
    Miss Bijoux, Nov 3, 2018
    #10
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Error trying to redeem gears of war 3 code provided by xbox live after purchase gears of war 4