Error trying to redeem code for 12 month subscription

Discus and support Error trying to redeem code for 12 month subscription in XBoX on Consoles to solve the problem; XBOS-3015 2f0ee92a-b68e-46b5-be00-e3f55d2118c0 2017/04/14 - 20:57:26 UTC I purchased a 12 month card from Walmart and can not redeem it on xbox.com.... Discussion in 'XBoX on Consoles' started by MattLaney, Apr 14, 2017.

  1. MattLaney
    MattLaney Guest

    Error trying to redeem code for 12 month subscription


    XBOS-3015

    2f0ee92a-b68e-46b5-be00-e3f55d2118c0

    2017/04/14 - 20:57:26 UTC

    I purchased a 12 month card from Walmart and can not redeem it on xbox.com. It gives me the above error code.

    :)
     
    MattLaney, Apr 14, 2017
    #1
  2. Trist
    Trist Guest
    Zoo Tycoon

    I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

    Xbos-0x80169CF9

    Any ideas? It just suggests trying again later.
     
    Trist, Apr 14, 2017
    #2
  3. :.]hi
    :.]hi Guest
    I can not redeem a 12 month subscription xbox live gold membership

    I am trying to redeem a 12-month prepaid code for XBox One. I have also tried to purchase a 1-month subscription but receive the same error.
     
    :.]hi, Apr 14, 2017
    #3
  4. :.]hi Win User

    I can not redeem a 12 month subscription xbox live gold membership

    I am trying to redeem a 12-month prepaid code for XBox One. I have also tried to purchase a 1-month subscription but receive the same error.
  5. Lex Lorens Win User

    Did anybody receive an error code and something saying "there is a problem on our side" ?

    I ve got such problem too. the tech agent proposed to delete my 12 months subscription and sent me new token codes...but when I try to redeem them there is an error...
  6. oClassical Win User

    Anyone Else Not able to Put in Codes?

    Exact same issue, i have tried renewing the same Xbox live 12 month subscription code multiple times and get "Sorry, but an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later."
  7. ReacT OptimuZ Win User

    Live prepaid does not work

    I have the same problem. When I try to redeem my 12 month code it just says that an error occured with XBL and that the code can not be redeemed...
  8. FitzJacob Win User

    Redeeming Xbox Live 12 months subscription

    I have the same problem. I tried to redeem the code several times, most of the times giving an error instantly and sometimes recognizing the code as 12 month subscription but then I cant confirm without getting the error.
Thema:

Error trying to redeem code for 12 month subscription

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