error They returned you to the main menu

FlavoredROOKIE · Mar 31, 2017

Because it takes me out of the horde mode and competitive multiplayer, being that I have connected the console with ethernet cable with nat open, I have 20mb down and 5 mb up and only in this game I have connectivity problems

please help

:)

PrimoFuSion · Mar 31, 2017

Unable to play FIFA Ultimate Team

''We are sorry but there has been an error connecting to FIFA 12 Ultimate Team. You will be returned to the FIFA 12 Main Menu''.

Anyone else getting this, or is it just me?

PrimoFuSion · Mar 31, 2017

Unable to play FIFA Ultimate Team

''We are sorry but there has been an error connecting to FIFA 12 Ultimate Team. You will be returned to the FIFA 12 Main Menu''.

Anyone else getting this, or is it just me?

Paul Bab · Mar 31, 2017

Hi,

Playing games online can have issues which may vary depending on its cause. To gain a better grasp of your case, let's answer the following questions:

Are you accessing Gears of War online on a Windows 10 computer or an Xbox One console?

Do you have the physical copy or the digital version of the game?

Are you getting any error messages upon playing the game online?

Is this issue happening to other games as well?

In the meantime, make sure to check the
status of Xbox Live for any service alerts.

You may also post your query to the Gears of War 4 forums for in-depth assistance. To proceed, visit this

page.

FlavoredROOKIE · Mar 31, 2017

Hi,

Playing games online can have issues which may vary depending on its cause. To gain a better grasp of your case, let's answer the following questions:

Are you accessing Gears of War online on a Windows 10 computer or an Xbox One console?

Do you have the physical copy or the digital version of the game?

Are you getting any error messages upon playing the game online?

Is this issue happening to other games as well?

In the meantime, make sure to check the
status of Xbox Live for any service alerts.

You may also post your query to the Gears of War 4 forums for in-depth assistance. To proceed, visit this

page.
Click to expand...

The platform on which i play is xbox one

The game version is digital

If I'm getting error messages while playing online

Not this problem I only have it with gears of war 4

Paul Bab · Apr 3, 2017

Thanks for responding. To help resolve your concern with playing Gears of War 4 online on your Xbox One console, refer to the following solutions:

Solution 1: Clear Persistent Storage

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Disc & Blu-Ray.

In the Blu-Ray section, select Persistent Storage.

Select Clear persistent storage.

Restart your Xbox One console. Access the game again and check if the same instance occurs.

Solution 2: Clear MAC Address

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Network.

Select Network settings.

Select Advanced settings.

Select Alternate MAC address.

Select Clear.

Select Restart. Access the game again and check if the same instance occurs.

Solution 3: Remove and re-add your Microsoft account on Xbox One

Refer to this
page and perform the steps provided. Make sure to restart your Xbox One console before re-adding your Microsoft account. Then, access the game again and check if the same instance occurs.

Solution 4: Reset your Xbox One to factory defaults

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select System.

Select Console info & updates.

Select Reset console.

On the Reset your console? screen, select Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting
your games or apps. This will save you from downloading or reinstalling the large game files. After its completion, access the game again and check if the same instance occurs.

If anything comes up, don't hesitate to get back to us anytime.

FlavoredROOKIE · Apr 4, 2017

Thanks for responding. To help resolve your concern with playing Gears of War 4 online on your Xbox One console, refer to the following solutions:

Solution 1: Clear Persistent Storage

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Disc & Blu-Ray.

In the Blu-Ray section, select Persistent Storage.

Select Clear persistent storage.

Restart your Xbox One console. Access the game again and check if the same instance occurs.

Solution 2: Clear MAC Address

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Network.

Select Network settings.

Select Advanced settings.

Select Alternate MAC address.

Select Clear.

Select Restart. Access the game again and check if the same instance occurs.

Solution 3: Remove and re-add your Microsoft account on Xbox One

Refer to this
page and perform the steps provided. Make sure to restart your Xbox One console before re-adding your Microsoft account. Then, access the game again and check if the same instance occurs.

Solution 4: Reset your Xbox One to factory defaults

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select System.

Select Console info & updates.

Select Reset console.

On the Reset your console? screen, select Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting
your games or apps. This will save you from downloading or reinstalling the large game files. After its completion, access the game again and check if the same instance occurs.

If anything comes up, don't hesitate to get back to us anytime.
Click to expand...

FlavoredROOKIE · Apr 4, 2017

Thanks for responding. To help resolve your concern with playing Gears of War 4 online on your Xbox One console, refer to the following solutions:

Solution 1: Clear Persistent Storage

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Disc & Blu-Ray.

In the Blu-Ray section, select Persistent Storage.

Select Clear persistent storage.

Restart your Xbox One console. Access the game again and check if the same instance occurs.

Solution 2: Clear MAC Address

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Network.

Select Network settings.

Select Advanced settings.

Select Alternate MAC address.

Select Clear.

Select Restart. Access the game again and check if the same instance occurs.

Solution 3: Remove and re-add your Microsoft account on Xbox One

Refer to this
page and perform the steps provided. Make sure to restart your Xbox One console before re-adding your Microsoft account. Then, access the game again and check if the same instance occurs.

Solution 4: Reset your Xbox One to factory defaults

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select System.

Select Console info & updates.

Select Reset console.

On the Reset your console? screen, select Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting
your games or apps. This will save you from downloading or reinstalling the large game files. After its completion, access the game again and check if the same instance occurs.

If anything comes up, don't hesitate to get back to us anytime.
Click to expand...

Make all the solutions but still get me out of the horde mode and competitive multiplayer

Paul Bab · Apr 5, 2017

We appreciate your prompt reply. We need to gather the following information so we can further isolate your case:

Is your device connected to a wired or a wireless network?

What is the exact error message that you are getting upon accessing Gears of War 4 on your Xbox One console?

Have you tried connecting your Xbox One console to a different network and check if the same instance occurs?

Have you made any changes to your Xbox One console prior to this concern?

In the meantime, check the status of your Xbox Live Gold membership and check if it's in good standing. With your Microsoft account signed in, click this
link to proceed.

For in-depth assistance, you may also post your concern to the
Gears of War 4 forums.

FlavoredROOKIE · Apr 5, 2017

We appreciate your prompt reply. We need to gather the following information so we can further isolate your case:

Is your device connected to a wired or a wireless network?

What is the exact error message that you are getting upon accessing Gears of War 4 on your Xbox One console?

Have you tried connecting your Xbox One console to a different network and check if the same instance occurs?

Have you made any changes to your Xbox One console prior to this concern?

In the meantime, check the status of your Xbox Live Gold membership and check if it's in good standing. With your Microsoft account signed in, click this
link to proceed.

For in-depth assistance, you may also post your concern to the
Gears of War 4 forums.
Click to expand...

• The console is wired

• error

They returned you to the main menu

The connection to the game has expired, try again later

•Yes, I connect it to a different network of 4 mb of down and 0.5mb of upload the curious thing is that it is in the only game in which I have connection problems, my internet is 20mb down and 5mb up

•I have not made any changes to my console before this concern

The state of my membership is fine

In the forums of gears of War 4 I already published my problem but they have not answered me

Paul Bab · Apr 6, 2017

If you have a different Xbox profile that you can use to test the game that has an Xbox Live Gold membership, kindly do so and check if the same instance occurs.

Also, check for any available updates on your Xbox One console. Here's how:

Press the Xbox button to open the guide.

Select Settings > All settings.

Select System > Updates.

Select Console update available. After its completion, try to access the game this time and check if it works correctly.

If the issue persists, you may need to uninstall and reinstall the game. To proceed, check out this

page and perform the steps provided. Look for Reinstalling games. Make sure to restart the console before reinstalling the game.

Keep us in the loop with the results.

FlavoredROOKIE · Apr 7, 2017

If you have a different Xbox profile that you can use to test the game that has an Xbox Live Gold membership, kindly do so and check if the same instance occurs.

Also, check for any available updates on your Xbox One console. Here's how:

Press the Xbox button to open the guide.

Select Settings > All settings.

Select System > Updates.

Select Console update available. After its completion, try to access the game this time and check if it works correctly.

If the issue persists, you may need to uninstall and reinstall the game. To proceed, check out this

page and perform the steps provided. Look for Reinstalling games. Make sure to restart the console before reinstalling the game.

Keep us in the loop with the results.
Click to expand...

Of the options that I recommend the only one that yields positive results was the one to play with another profile but of the same way I get out, it lasts a little more but I get out

Paul Bab · Apr 11, 2017

That's a good progress right there. We'd like to determine if you were able to uninstall and reinstall the game and check if the same instance occurs.

In addition, you may also post your query to the Gears of War 4 forums for in-depth assistance. To proceed, visit this

page.

FlavoredROOKIE · Apr 12, 2017

That's a good progress right there. We'd like to determine if you were able to uninstall and reinstall the game and check if the same instance occurs.

In addition, you may also post your query to the Gears of War 4 forums for in-depth assistance. To proceed, visit this

page.
Click to expand...

If you follow your recommendations and uninstall the game before trying another profile

Paul Bab · Nov 2, 2018

We'd like to know if the issue persisted after uninstalling and reinstalling the game on your Xbox One console.

In addition, we recommend using a wired connection on your Xbox One console to your network for it to be more secure and stable. You may also try connecting your Xbox One console to a different network and check if the same instance occurs.

Make sure to also check the Xbox Live Status
page from time to time for any service alerts.

FlavoredROOKIE

If you have a different Xbox profile that you can use to test the game that has an Xbox Live Gold membership, kindly do so and check if the same instance occurs.

Also, check for any available updates on your Xbox One console. Here's how:

Press the Xbox button to open the guide.

Select Settings > All settings.

Select System > Updates.

Select Console update available. After its completion, try to access the game this time and check if it works correctly.

If the issue persists, you may need to uninstall and reinstall the game. To proceed, check out this

page and perform the steps provided. Look for Reinstalling games. Make sure to restart the console before reinstalling the game.

Keep us in the loop with the results.

Of the options that I recommend the only one that yields positive results was the one to play with another profile but of the same way I get out, it lasts a little more but I get out

FlavoredROOKIE

Hi,

Playing games online can have issues which may vary depending on its cause. To gain a better grasp of your case, let's answer the following questions:

Are you accessing Gears of War online on a Windows 10 computer or an Xbox One console?

Do you have the physical copy or the digital version of the game?

Are you getting any error messages upon playing the game online?

Is this issue happening to other games as well?

In the meantime, make sure to check the
status of Xbox Live for any service alerts.

You may also post your query to the Gears of War 4 forums for in-depth assistance. To proceed, visit this

page.

The platform on which i play is xbox one

The game version is digital

If I'm getting error messages while playing online

Not this problem I only have it with gears of war 4

Paul Bab

Hi,

Playing games online can have issues which may vary depending on its cause. To gain a better grasp of your case, let's answer the following questions:

Are you accessing Gears of War online on a Windows 10 computer or an Xbox One console?
Do you have the physical copy or the digital version of the game?
Are you getting any error messages upon playing the game online?
Is this issue happening to other games as well?

In the meantime, make sure to check the
status of Xbox Live for any service alerts.

You may also post your query to the Gears of War 4 forums for in-depth assistance. To proceed, visit this

page.

Paul Bab

We appreciate your prompt reply. We need to gather the following information so we can further isolate your case:

Is your device connected to a wired or a wireless network?
What is the exact error message that you are getting upon accessing Gears of War 4 on your Xbox One console?
Have you tried connecting your Xbox One console to a different network and check if the same instance occurs?
Have you made any changes to your Xbox One console prior to this concern?

In the meantime, check the status of your Xbox Live Gold membership and check if it's in good standing. With your Microsoft account signed in, click this
link to proceed.

For in-depth assistance, you may also post your concern to the
Gears of War 4 forums.

FlavoredROOKIE

Thanks for responding. To help resolve your concern with playing Gears of War 4 online on your Xbox One console, refer to the following solutions:

Solution 1: Clear Persistent Storage

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Disc & Blu-Ray.

In the Blu-Ray section, select Persistent Storage.

Select Clear persistent storage.

Restart your Xbox One console. Access the game again and check if the same instance occurs.

Solution 2: Clear MAC Address

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select Network.

Select Network settings.

Select Advanced settings.

Select Alternate MAC address.

Select Clear.

Select Restart. Access the game again and check if the same instance occurs.

Solution 3: Remove and re-add your Microsoft account on Xbox One

Refer to this
page and perform the steps provided. Make sure to restart your Xbox One console before re-adding your Microsoft account. Then, access the game again and check if the same instance occurs.

Solution 4: Reset your Xbox One to factory defaults

Scroll left on the Home screen to open the Guide.

Select Settings.

Select All Settings.

Select System.

Select Console info & updates.

Select Reset console.

On the Reset your console? screen, select Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting
your games or apps. This will save you from downloading or reinstalling the large game files. After its completion, access the game again and check if the same instance occurs.

If anything comes up, don't hesitate to get back to us anytime.

Make all the solutions but still get me out of the horde mode and competitive multiplayer

error They returned you to the main menu