Error redeeming XBoxLive digital code - 'Sorry, but an unexpected error has occurred'.

Sorry, but an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.

Just bought siege and the codes for vehas 1 & 2 are not working either man. Codes are recognised but when i click on redeem comes up with......sorry and unexpected error has occured. The error has been recoreded and we will investigate. Please redeem your
code later

Your right: that is exactly my problem.

the message i get after entering the activationcode is:

Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

I live in Brazil but got the codes sent to me, should be able to use it right? but only tried now and got this error:

Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.

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