Error redeeming codes for both Xbox 1 month trial and for the download of Tomb Raider

Have been trying to use the redeem code for xbox gold 1 month trial and I keep getting an XBOS1005 error.

Fine I said I will give it some time.........try 2 days later still no luck

I also tried redeeming my code for Tomb Raider...same XBOS1005

what is going on here? I got these codes after purchasing a brand new xbox 360 directly from the Microsoft website

some input would be appreciated

:)

 

Free Tomb Raider won't download

Purchase 3031 5b574421-3fec-4d7a-891f-65e1737db462 error code after playing free trial of Rise Of The Tomb Raider and given the option to download the full game. Anyone else have this?

 

3rd support ticket and still no help

I purcased an xbox 360 in december and it came with 2 codes..One for a 1 month gold membership and 1 code for a tomb raider download. Day after day I tried but was unsuccessful redeeming the codes.

I contacted microsoft support and raised two tickets on the issue. Still no response. I even tried purchasing an xbox live 12 month membership from Amazon. AND THE CODE STILL DID NOT WORK.

I tried redeeming both on the website and the console and was unsuccessful either way.

This is ridiculous now.

I have fairly purchased these codes and have been give the run around. The last agent I spoke with had the nerve to suggest that I contact the retailer.

I had to suppress my anger over this. I gave her a previous reference number and she still told me this

Does anybody from support truly read these forums......

 

Try to input the codes on xbox.com

 

I have tried inputing the codes on both the console and xbox.com to no avail

This is pretty annoying