error redeem prepaid code

Player580679642 · May 14, 2017

I met an error when I wanted to redeem a prepaid code.

XBOS-5002118e7280-2d90-4f7e-b121-9fab483df54e

2017/05/15 - 03:29:22 UTC

What this means, please and how I can remediate it?

:)

Charles Higgens · May 14, 2017

Need help redeeming my xbox live code

I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

so what the... what do I do now?

OndoyBahista · May 14, 2017

Redeem code

You can redeem your code here: https://redeem.microsoft.com

If in any case that your prepaid code isn’t working, or if you see an error message or error code when you try to redeem it, try the solutions on this page:
http://support.xbox.com/billing/prepaid-codes/prepaid-code-errors

Mister Beep · May 15, 2017

Hey there,

Which region are you physically located in? If you're not physically located in an
Xbox Live Supported Region, you may run into this error. If you're not located in a region from that list, unfortunately we're unable to assist further.

OndoyBahista

You can redeem your code here: https://redeem.microsoft.com

If in any case that your prepaid code isn’t working, or if you see an error message or error code when you try to redeem it, try the solutions on this page:
http://support.xbox.com/billing/prepaid-codes/prepaid-code-errors

OndoyBahista

If your prepaid code isn’t working, or if you see an error message or error code when you try to redeem it, try the solutions on this page.

https://support.xbox.com/billing/prepaid-codes/prepaid-code-errors

NewBlacksmurf

Error SVC60017 occurs when you try to redeem a prepaid code on Xbox One

You see the following error code when you try to redeem a prepaid code on Xbox One:

SVC60017

Solution

This error indicates that there was a problem with the configuration of the prepaid code. Try redeeming your code again in a few hours.

If you keep experiencing the problem, contact Xbox Support.

Link here:
support.xbox.com/.../error-code-lookup

XBF Crystal P

Hi there Hamzaben,

Thanks for reaching out. To help clarify the issue:

Are you trying to redeem a token on your account?
Do you receive an error code/message?

I recommend to try the following articles:

If the issue persists,
contact Customer Support for further assistance.

Try this and let us know the results.

CIDkidzPILLZ

Aside from trying to redeem the code on the Xbox website. Make sure that you take a look over the link for the

Prepaid code troubleshooter for more info on redeem code issues.

error redeem prepaid code