Error privacy and online security

Good evening, I have a problem with this account, I recently bought sea of thieves and once I played the game, it told me to set the privacy and security settings online, I allowed everything related to xbox / windows 10 and I saved. Once back on sea of
thieves, the game always gives me the same error. I tried everything, I also created another microsoft account and on that account sea of thieves works (limited time game) and with the same settings.

I also contacted a support on twitter but even with everything the support told me to do, there was no way to solve it.

I'm desperate, I hope you can help me. Thanks in advance

:)

 

Privacy and online security

This means your xbox account is a child account. If your xbox account is a child account that can't be changed in any way - even changing the birth date - as your xbox birthdate is connected to the first birthdate entered when creating your account. If that
is so, you will need an adult to create an account, invite you to a family group and change some privacy settings for you. For more info on this contact xbox support about your account: Contact Us | Xbox Support

If your microsoft account is an adult account you may be able to access that page but any changes will not take effect for real if your xbox account is a child account. If both are a child/teen account that page will take you to a page about adding a child
account to a family.

 

Privacy and online security

Check if you have registered you account under 18+ of age

 

Hi there,

We appreciate you reaching out to us. For this kind of issue, we suggest making sure that your Xbox App is open and logged into with the account that either owns the game or has the Game Pass subscription. This is important, especially if your PC uses a
different log in for access. Also, be sure to also make sure that you're logged into the correct account as well. Be sure to let us know if these tips help with this issue.