Error number 0x80073cf6

I cant install the elder scroll online

Hello Angelicrapier63,

Thank you for your post. I understand you are experiencing an issue with launching Forza Horizon, if you are playing on an Xbox One, please try performing a

power-cycle. If you are on a Windows 10 PC, try restarting your computer.

Please let us know how this goes.

Hello @AwsomeEric! I hope that you are doing well today!

Since you have already tried restarting your console and reinstalling the game, I would suggest preforming a Soft Factory Rest by selecting Reset and keep my games & apps. It will reset the OS and delete all potentially corrupted data that can cause this issue without deleting your games or apps.

To Reset your console, Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Please give it a try and let us know how it goes!

I hope that this helps you out!

Hello, how are you? My name is Matthew. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

I recommend that you try the solutions below, please.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Go to console settings, general tab>network and internet settings>advanced options>alternative mac address>click clear. After that restart your console.

Solution 3:

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

*Select to keep your games and applications so that they are not deleted, if the problem persists perform the same method again, but this time chooses to delete everything, as there may be something corrupted on the console.

Now it's giving me an unknown error code. 0x80073cf6

This is starting to grind a bit. What's the point in having error codes if xbox claims there's no support for them!?!